Location: Nuevo,CA, USA
Job Summary:
Under the direction of the Dental Director or designee, the Dental Assistant (DA) will provide back office support for the dental clinic.
Job Status: Full-time, Hourly Non-exempt
Duties/Responsibilities:
* Prepares and arranges dental instruments and equipment needed for each procedure.
* Takes radiographs as necessary.
* Acts as backup to all dental assistants, and assists with sterilization.
* Analyzes situations accurately and adopts an effective course of action.
* Works efficiently and accurately in a fast-paced environment with multiple priorities.
* Consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the dental clinic, and complies with DAP Health's policies and procedures.
* Ensures patient safety.
* Directs patients to exam rooms.
* Gathers and records patients' health information and history.
* Assists with the patient flow during clinic hours.
* Checks equipment to insure proper functioning.
* Prepares exam rooms between patients.
* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
* Shows sensitivity to differences in culture; demonstrates a positive and supportive manner in which patients/families/colleagues perceive interactions as positive and supportive.
* Maintains positive working relationships with all DAP Health Dental Clinic staff to ensure the continuity of care to all patients.
* Accesses patient-protected health information as required.
* Assists patients as needed.
* Interfaces effectively in a team environment with agency staff and volunteers.
* Handles crisis and stressful situations in an effective, calm and respectful manner.
* Performs other duties as assigned.
Qualifications
Required Skills/Abilities:
* Knowledge of dental assistant procedures, principles and methods of sterilization.
* Knowledge of computer programs such as; Windows and Outlook or those pertaining to the position.
* Proficient in the utilization of the electronic medical record system as it applies to the position.
* Ability to:
* Interpret client files and dental charts.
* Learn and navigate through the Epic system.
* Have basic computer skills.
* Comprehend and follow oral and written directions.
* Maintain a professional and courteous demeanor with all individuals.
* Read, write and communicate in English.
* Effective written and verbal communication skills with all levels of individuals.
* Bilingual/bicultural, preferred.
Education and Experience:
* Dental Assistant Certificate. - Completion of a Dental Assistant accredited program or school.
* Current American Heart Association or American Red Cross accredited Basic Life Support (BLS) Certification.
* Minimum of two years of dental office experience.
Working Conditions and Physical Demands
* Ability to lift 24 pounds.
* Operates in a clinical setting at times and requires frequent times of sitting, standing, walking, repetitive motion and talking.
* Involves contact with patients or patient specimens. Exposure to blood, body fluids, and non-intact skin or tissue specimens is required.
* Handling of biohazardous materials required.