PCC Community Wellness Center
Location: Chicago,IL, USA
Date: 2024-11-16T08:16:06Z
Job Description:
Department: DentalManager Title: Dental ManagerDOL Status: Non - ExemptJob Purpose: To provide patient care and support functions for the Dental Department including assisting with dental procedures, lab work and office functions.Essential Duties and Responsibilities:* Responsible for patient's comfort as well as patient's understanding of treatment that will be delivered.* Responsible for taking and developing diagnostic quality dental radiographs. Also responsible for determining if the quality of the radiographs is within acceptable limits.* Responsible for basic dental equipment maintenance as well as having an understanding of and ability to perform instrument and operatory sterilization.* Responsible for keeping operatories stocked with dental materials and supplies.* Responsible for dental charting in a clear, concise method that is acceptable by ADA standards, and easily read and understood by any Dental Provider.* Responsible for the proper use and mixing of restorative materials, impression materials, bases, liners, and other dental materials.* Responsible for the proper pouring up of impressions and trimming of models.* Responsible for any of the duties as directed by the Dental Director.* Responsible for front desk/appointing duties when designated by the Dental Director. These duties include:* Answering telephone calls, transferring calls to the appropriate person.* Taking phone messages and scheduling appointments for patients.* Scheduling appointments for patients.* Checking patients in.* Calling for charts.* Triaging emergency patients.QualificationsKnowledge of:* Community resources.* Organizational skills.* Age-specific medical care.* Interpersonal communication skills.* Culturally sensitive care.Ability to:* Stand on feet for long periods of time.* Follow-through, assume responsibility and use good judgment.* Maintain professionalism under stressful situations.* Provide excellent customer service and telephone skills.* Self motivate and direct with the ability to prioritize and work efficiently under pressure.* Understand and follow verbal and written communication.Experience/Training:*
High School diploma or equivalent* Dental Assistant diploma* Current CPR certification.* Previous dental assisting experience preferred.Technical Knowledge:* PC, email, facsimile machine, computerized voice mail system, and common office machines.Software Knowledge:* Windows, MS Office (Word, Excel, Access, and PowerPoint)Personal Characteristics:* Detail oriented with the ability to work with minimum/no supervision.* Exude strong customer service skills* Possess the ability to establish and maintain professional working relationships with all levels of staff, clients, and the public.* Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.* Effective and creative problem solving.* Bilingual preferred (written and verbal)
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