Brief DescriptionLEADERSHIP:
- Lead dental clinician at BHC - demonstrates being well informed about oral health care and community health centers.
- Leads the dental component of the BHC in adapting to changes in the health care environment and marketplace.
QUALITY:
- Maintains and enhances the highest standards of health care delivery to all BHC patients.
- Ensures that all health care services are provided in the most cost effective and efficient manner.
- Oversees, monitors, and updates the BHC s dental policies and procedures, including the scope of service as defined under the Section 330 HRSA applications and under FTCA coverage.
- Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting.
- Reviews relevant patient complaints and satisfaction surveys and responds when necessary.
- Supervises the development, implementation, and operation of a quality assurance program as it relates to patient care and may delegate it to other dental staff.
- Presents reports on health and quality improvement matters at the BHC Quality Improvement Risk Management Committee regularly and periodically, as determined by the CMO.
RECRUITMENT AND RETENTION:
- Recruits and interviews all potential dentists, may delegate recruiting and interviewing to other staff, prepares recommendations for hiring and firing for the review and approval of the CMO.
- Maximizes the retention of providers including work performance standards, quality of life, workload and equity.
SUPERVISION/OPERATIONS
- Develops collaborative team of dental employees.
- Arranges and conducts regular meetings of clinicians.
- Ensures dental staff coverage at all times.
- Maintains advice and consent functions regarding the responsibilities and privileges of administrative personnel supervising ancillary (e.g. laboratory, x-ray, Pharmacy) services.
- Recommends and participates in the final determination of disciplinary actions and terminations of clinicians.
- Responsible for the recruitment, supervision, credentialing and evaluations for all dentists to include students and volunteers as well as all other dental staff.
- Designs, develops, and implements appropriate Dental Department policies, protocols and procedures which are in compliance with the most current accepted professional standards.
- Performs periodic evaluations of dental department personnel.
- As directed by the CMO, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
CLINICAL
- Works a clinical schedule that may include evening and/or weekend hours consistent with the BHC hours of operation.
- Answers questions regarding cases and acts as a resource for clinicians.
- Examines individuals requesting care, diagnose their dental/oral conditions, prescribes and carries out, or directs in carrying out, appropriate dental/oral treatment, or refers to individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines.
- Educates individuals in the nature of oral health related conditions and in the general promotion of oral health related disease prevention.
- Assists in the provision of continuing education, on-the-job training, and the orientation of community health center staff as requested.
PLANNING/BUDGETING
- Participates in the strategic planning for the BHC.
- Participates in development of the BHC s financial plan (budget), with ongoing monitoring and evaluation.
- Participates in the development of clinical activities budget, including staffing and support plan, and equipment needs projection.
- Travels when necessary to fulfill BHC needs and address needs as necessary to represent the organization and the dental department.
Other
- Advise on information system s needs.
- Assists in the provision of technical assistance and health education to the community as requested.
- Participates in periodic management review by CMO.
- Advocates for the BHC and serves as liaison to (including active membership in) local and state professional societies.
- Participates in ad hoc committees as needed.
Supervisory ResponsibilitiesReceived: Works under the direct supervision of the CMO.Exercised: Responsible for supervision of all dental staff.RequirementsKNOWLEDGE, EDUCATION, SKILLS AND ABILITIES REQUIRED:
- New York State Dentist unrestricted license and registration; Board Certification in Dentistry
- Minimum of five years clinical experience preferred;
- Ability to be clinically fluent in Chinese and/or Spanish preferred
- Proven ability in dental practice; requires a comprehensive knowledge of primary dental care in outpatient settings.
- Knowledge of the principles of supervision and training.
- Experience in providing leadership and in developing dental staff.
- Ability to communicate and work effectively with staff, patients, clinical support and administrative staff.
- Administrative, management, and budget development experience preferred
- Unrestricted license to practice dentistry in the State of NY (not applicable to commissioned NHSC/PHS officers)
- Current CPR (BLS) certifications.
- DEA registrations
- Medicare and Medicaid provider numbers
SummaryThe Dental Director is a key leadership role at Betances Health Center (BHC), responsible for the clinical oversight, operational management and strategic growth of the Dental department services at BHC sites. This responsibility includes the authority to oversee all aspects of dental care delivery including planning, resource allocation, growth and development, regulatory compliance, quality, efficiency and the supervision of all dental staff to include, Dentists, Dental Assistants, and Dental Hygienist. This position includes both an administrative and clinical component. The Dental Director is directly accountable to the Chief Medical Officer (CMO) with collateral accountability to the Chief Executive Officer.