Location: Columbus,OH, USA
Definition
The City of Columbus is looking for a full-time unclassified Assistant Director to oversee the administrative and operational functions related to Customer Service Center, Revenue Reception, and the Billing and Permits sections of the Department of Public Utilities. Under administrative direction, the Assistant Director will be responsible for developing and coordinating special programs and projects, developing key performance indicators, monitoring vendor contracts, developing annual section strategies, goals, and objectives; and preparing comprehensive and technical reports, documents, and correspondence. Duties include serving as an advisor to the Director on all activities and or functions related to customer service and representing the director or the department at meetings with other government agencies, community and neighborhood groups, or the public.
A person who has been selected by an appointing authority in accordance with the Columbus City Charter, Section 148(1) is said to have received an unclassified appointment. Those individuals receiving unclassified appointments serve at the pleasure of their appointing authority and may be terminated from employment at any time. Please contact the Civil Service Commission if you would like additional information regarding this process.
Under administrative direction, is responsible for assisting the department director in the direction of administrative or operational functions for the department; performs related duties as required.
Examples of Work
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Serves as an advisor to the director on activities and or functions related to the department;
Participates in the formulation and implementation of rules, regulations, and policies;
Develops and coordinates special projects or programs, such as the Small Business Concierge, initiated by the department;
Oversees and coordinates administrative or operational functions, such as departmental fiscal and public/media relations, within the department;
Prepares comprehensive and technical reports, documents, and correspondence;
Represents the director or the department at meetings with constituencies, civic associations, business and special interest groups, community and neighborhood groups, or the public;
Keeps the director informed, on a timely basis, of all situations that could affect the accomplishment of departmental goals and objectives.
Test/Job Contact Information
Recruitment #: 24-0052-V2
Employment Type: Full-Time (Regular)
Should you have questions regarding this vacancy, please contact:
Brittany DelaCruz
Department of Public Utilities
Division: Office of the Public Utilities Director
910 Dublin Rd
Columbus, Ohio 43215
P: (614) ###-####
E: ...@columbus.gov
Applicants may inspect and acquire a copy of the City of Columbus, Department of Public Utilities EEO Plan by visiting the DPU website at
The City of Columbus is an Equal Opportunity Employer