Location: Bowling Green,KY, USA
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.As a Department Manager, you are responsible for providing excellent customer service while driving sales though BRS products by building relationships with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.ResponsibilitiesIncludes, but are not limited to:Provide excellent customer service by greeting and establishing rapport with customers while informing customers of BRS products and servicesExpert knowledge of BRS products to provide customers with recommendationsDrive sales in all departmentsReplenish and maintain inventoryMust pass WSET, Cicerone Certification, Certified Bourbon Steward, ServSafe Certification provided by BRS for specific a departmentOrganize and communicate with vendors and buyers for store tastingsAssist in the training of new Store AssociatesPerform cashier functions and adhere to minor policy while completing customer transactionsAssist front end scheduling of store associatesCash managementProvide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-taskingCoaching team members and guidance to improve customer experienceEnsures all pricing, signage, and display information is correctMaintain store safety standardsStore cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathroomsMaintain all safety standards for deliveriesAssist in promotions and setup of eventsQualifications21 years of age or olderKnowledge of wine varietals, countries and regionsAbility to work a flexible schedule as business requires (nights, weekends and holidays)Desire to continually develop retail sales skills and knowledge of product and servicesTwo years of management experiencePrior experience in a team environment requiring professional communication skillsRetail experience in retail spirits industry preferredTeam playerStrong interpersonal skills necessary for establishing customer and team relationshipsAbility to demonstrate a positive and engaging attitude and demeanorHigh School Diploma or equivalentThis job requires the ability to perform the following:Frequently standing and moving in an assigned location safely and efficientlyCarrying or lifting items weighing up to 50 poundsHandling objects, products and equipment safelyBending, kneelingThe information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.EOE#LI-DNPBenefitsWe want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.We also offer:* Gopuff employee discount* Career growth opportunities* Internal rewards programs* Annual performance appraisal and bonus* Equity programAt Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.Like what you're hearing? Then join us on Team Blue.Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.