Location: New York,NY, USA
What We Do
Gecko Robotics is helping the world's most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure.
Role at a glance
Deployment Leads drive business outcomes for our customers by deploying and creating solutions in line with Gecko Robotics' tech strategy. They lead a team of Forward Deployed people to dive deep on customer needs and deploy Gecko's technology to address them. By solving a specific version of the problem for a specific customer, Deployment Leads also help contribute to Gecko's product stack, building solutions that scale to other customers. Deployment Leads are the primary customer point of contact, and hold the mandate to expand their engagements by delivering increasing value over time.
What you will do
* Solve Real Problems: We search for the highest impact problems we can find, we spend a lot of time with our customers to understand their true nature, we come up with new ways, and we don't quit until we've reached impact.
* Deploy: We believe in building products close to the customer. Deployment Leads meet our customers where they are, going onsite to learn firsthand about their challenges.
* Lead a Team: Hard problems require team-driven solutions. In this role, you'll rely on teamwork and coordination to achieve outcomes alongside other highly-competent engineers, analysts, and operators.
* Own Customer Relationships: As you dive deep on customer problems, you'll encounter a wide wide range of customer personas and personalities. While not a traditional Sales role, being a Deployment Lead will demand deft navigation of customer relationships as you seek to expand our relationships.
* Grow: The problems we work on are hard. No one has yet solved them. We are constantly learning and trying - and that includes learning about ourselves. We are a group who loves to grow - even if it requires hard work to do so.
About You
* Possesses the intense drive to solve real-world problems in the industries we serve using Gecko technologies.
* Is able to extract meaningful insights from data (in Excel, code, or anywhere).
* Understands how technical decisions impact the user of what you're building.
* Can reason about product, being able to identify customer value and translate that into technology vision.
* Is able to work effectively in teams of technical and non-technical individuals.
* Is skilled at and comfortable with working in a rapidly changing environment: decide when the objective needs to shift, rapidly pivot toward valuable progress.
* Is low-ego and outcome oriented.
* Can demonstrate and articulate examples of their ability to continuously learn, work independently, and make decisions with minimal supervision.
* Has a willingness and interest in traveling 25-75% to get very close to the difficult and complex problems we are solving and working directly with customers.
Who We Are
At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health and wellness support, ongoing professional development, family planning assistance, and flexible paid time off.
Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We're an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact.
Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today's infrastructure and give form to tomorrow's. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we'd love to hear from you.