Location: all cities,PA, USA
Company Summary:
LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.
General Responsibilities / Job Summary:
Provide back-office support for demand deposit account inquiries with general supervision and dual control. Assist solution centers and other departments with inquiries related to wire transfers, debit cards, disputes, ACH, and mobile deposits. Ensure all tasks comply with federal regulations and internal policies while maintaining dual control procedures.
Essential Functions/Duties:
1. Promote Corporate Values: Integrate LINK's core valuesLive, Integrity, Nurture, Knowledgeinto all aspects of the company culture.
2. Client Service Focus: Maintain a positive attitude and a willingness to learn while delivering exceptional service to LINKBANK clients.
3. Wire Processing: Handle daily incoming and outgoing wire transfers for clients and employees, both domestic and international.
4. Adhere to Procedures: Follow established deposit procedures and bank policies for tasks assigned by the Deposit Operations Manager, including:
5. Manage Shared Mailboxes: Oversee maintenance requests related to deposit accounts and debit cards, while organizing document archives.
6. Account Maintenance: Perform routine updates and maintenance on accounts across various deposit applications.
7. Audit Support: Gather and maintain documentation for periodic audits and examinations.
8. Cross-Department Research: Assist other departments and respond to external requests with necessary documentation and research.
9. Data Reporting: Prepare and provide reports for external agencies concerning interest earned and withholding information.
10. Cash Adjustments: Process Cash Letter Adjustments through the Federal Reserve as required.
11. Additional Duties: Undertake other tasks as assigned.
Requirements:Minimum Qualifications:
Education/Training: High school diploma or equivalent.
Experience: Minimum 1-2 years Banking experience
Required Certification/Licenses:
Travel Requirements: Ability to travel to all locations in the bank's footprint as needed.
Physical and Mental Job Requirements:
Working Conditions:
This job operates in a professional office environment. This role routinely uses standard office equipment, such as computers, printers/copiers, phones, and postage meters.
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