We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Deposit Service Specialist opportunity with a Credit Union. Join a mission-driven team dedicated to improving the lives of members by delivering meaningful work and living the philosophy of people helping people. Experience a culture that values diversity, where your unique skills and perspectives are celebrated as part of a collaborative, purpose-filled environment. The Deposit Service Specialist is responsible for the specific duties listed below.Your specific duties will include:
- Communicate and know when to escalate situations to management.
- Maintain familiarity with regulations.
- Provide enthusiastic and professional telephone service to members, non-members, and other departments.
- Process or research standards and specialized inquiries and transactions.
- Serve as a first-line tech for basic ATM/ETM alerts or faults.
- Monitor, troubleshoot, and communicate terminal issues to the VMS department accordingly.
- Monitor, review, and research virtual deposits made via the ATM/ETM.
- Perform duties effectively utilizing the following software: DNA-Prod, DNA Publisher, Vertifi, Workday, IP Admin, Portfolio Viewer, Verafin, Internal chat, Avaya, DSI Avaya Marque, Calabrio, Client Analytics and Active Teller.
Specific qualifications for the position include:
- Must be able to work a flexible Monday-Sunday schedule.
- High School Diploma or GED.
- Minimum of one year job-related work experience.
- Must have good organizational, communication, interpersonal, critical thinking, and decision-making skills Type and 10-key by touch.
- Proficient in utilizing PC, software, and other office equipment.
Pay Rate Range: $20.00/hourCompensation may vary outside of this range depending on a number of factors, including a candidates qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail or call 972.###.####.