Principal ObjectiveFollow standard practices in performing duties under the direction of the Deposit Services Wire, ACH, and Exception Processing Manager. Is responsible for performing the diverse functions related to deposit systems processing and for serving as an informational resource on all internal procedures within the department. Principal Duties and Responsibilities
- Verify the Expiring Card Report for the accuracy of cards due to expire before they are automatically reissued.
- Verify that the necessary documentation was received for new cards, reissued cards and card maintenance through the Daily Maintenance Activity report.
- Review the Digital Wallet Report and send the confirmation of token creation letter via email.
- Assist in the uploading of documentation that is to be scanned into Synergy.
- Track, monitor, and dispense or destroy any returned ATM/Debit cards.
- All aspects of Wire Transfer processing through Fiserv Payment Xchange, Jack Henry Direct Line, Currency Cloud and Bank of America
- Perform OFAC verifications and escalate to BSA officer as needed
- Daily settlement of wires
- Respond to inquiries/issues from customers and internal departments in a timely fashion
- Set up and maintain customer accounts on WTPAR
- Process ACH Origination
- Repurchase Sweep process on Bank Sweep Manager
- Back-up for ACH Non-post Items/Exception Item Processing
- Confirm ACH batches for Cash Management customers as required
- Release ACH batches for processing
- Attention to detail as well as accuracy in performing daily functions
- General knowledge and understanding of the Bank Secrecy Act and OFAC
- General knowledge of NACHA rules
- Good communication skills
- Ability to multi-task
- Maintain office and work area in neat and organized manner.
- The above description covers the most significant duties performed but does not exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned to this job.
- Employees are expected to be familiar with and to fulfill the compliance requirements within their area of responsibility.
- Potential for minimal travel