Job Title: Design Consultant I Job Category: Sales Workers Location:Full Time / Part Time: Full-Time Department: Sales Retail FLSA Status: Non-Exempt Reports To:Salary: Base + Commission Benefits: 401K match, 3-tier medical insurance plan, 2 tier Dental insurance plan, Vision Insurance, Pet Insurance, Employer paid life insurance, Critical illness, hospital indemnity & accident insurance, Tuition Reimbursement, PTO Purpose: Responsible for providing exceptional sales and design advice and services to customers visiting showrooms. Work closely with customers to understand their design and budget preferences, consult with expert advice, and ultimately help them make the best design decisions for their home or business while maximizing sales for the showroom. Focuses on tile, bath and kitchen products. General Description:
- Meet with customers in the showroom to consult with them regarding their design needs and preferences on our tile, bath and kitchen products.
- Provide expert advice on design elements such as color, texture, lighting, and layout, while also making recommendations on products that fit within the customer's budget.
- Create design plans and visual representations of the customer's space using computer-aided design (CAD) software, while also providing accurate product information and pricing to customers, and assisting with placing orders and tracking deliveries.
- Build relationships with customers to establish long-term partnerships and generate repeat business.
- Keep the showroom organized and visually appealing, and ensure that all products are properly displayed and stocked to keep track of inventory levels and place orders as necessary.
- Stay up-to-date on the latest design trends and product offerings.
- Handle showroom incoming calls. Document and process any customer complaints.
- Quote prices prepare proposals and provide information regarding sale and delivery.
- Other duties as assigned.
General Requirements:
- 3-5 years of experience in a design consulting or sales role, preferably in a showroom setting.
- Experience in computer-aided design (CAD) software such as SketchUp, or AutoCAD is highly preferred.
- Excellent communication and customer service skills, with proven ability to close sales.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Detail-oriented and able to multitask.
- Positive attitude and strong work ethic.
PHYSICAL (Employee must)MENTAL (Employee must be able to)ENVIRONMENTAL (exposed to) R Bent/Squat F Sit F Read F Write R Excessive noise R Crawl/Kneel F Stand F Comprehend F Do algebra R Moving machinery, heavy loads R Climb F Walk F Speak F Reason/Analyze R Marked temperature changes R Reach/Stretch R Push/Pull F Do statistics Other calculations R Dust. Fumes, gases, radiation R Fine Dexterity Other Other Other R Driving motorized equipment/cars R Carry/lift Load Light (up to 25lbs) Other Other Other F = Frequently O = Occasionally R = Rarely