WHY SUSAN SEMMELMANN INTERIORS?
Susan Semmelmann Interiors is a Christian, faith-based company with a unique business model and an exclusive product line. If you are a high-energy, fast-paced, tech-savvy, quick learner, we invite you to apply and join our dedicated team! We focus on the who, not just the what, and are deeply passionate about the work we do in this exciting industry. As a turnkey service offering endless design possibilities, we create what is unseen and achieve what no one else can.
We are innovative and progressive, with industry experience that is second to none. We understand the tools of the trade and actively invest in state-of-the-art technology. We have received numerous accolades, including editorials, awards, and other recognitions.
Our culture and core values are more than just words on paper. As a faith- and family-focused company, we live by these principles both at work and in our personal lives. We are committed to uplifting and encouraging others through positivity and praise. Additionally, we offer an excellent work-life balance and consider our company one big family, united by a shared passion for what we do.
Core Values:
Our culture and core values aren't just words on paper, they're words we live by both personally and professionally. We encourage all employees to practice the following:
- “The Spirit of Living is in the Giving” - Susan Semmelmann's personal motto is The Spirit of Living is in the Giving. Guided by her Christian faith, she is deeply committed to philanthropy and encourages her employees to mirror this same generosity and humility in both their personal and professional lives.
- Fingers in the Dirt - At Semmelmann Interiors, there is a strong emphasis on hard work and initiative, encapsulated in the phrase Fingers in the Dirt. Team members are expected to be hands-on and willing to put in the effort to achieve success.
- Relationships - Every relationship matters. We prioritize genuine care for our clients, work family, and anyone who crosses our threshold. Following the principle of Do unto others as you would have them do unto you, we are dedicated to making meaningful investments in people.
- Attitude of Gratitude - We value a positive and authentic approach, showing respect and gratitude for others. Being genuine, grateful, and real is central to our culture.
- Experts in our Field - We are experts in our trade, known for our competence and skill. As overachievers and lifelong learners, we constantly seek new knowledge and strive to excel in our profession, often serving as both leaders and teachers in our field.
Job Overview:
The Trade Program Coordinator is a sales-driven administrative professional responsible for managing and supporting our designer program. This role combines organizational expertise with strong communication and leadership skills to provide trade clients with a premium experience. The ideal candidate excels in a fast-paced environment, thrives on collaboration, and demonstrates high-level proficiency in administrative systems, technology, and client relationship management.
Roles and Responsibilities:
- Act as the primary point of contact for designers participating in the trade program, providing exceptional service and addressing inquiries promptly.
- Drive sales growth by assisting trade clients in selecting products, preparing proposals, and processing orders efficiently.
- Manage client accounts, ensuring accurate record-keeping, invoicing, and order tracking.
- Utilize advanced computer skills to streamline processes, manage databases, and prepare detailed reports.
- Coordinate showroom tours, product presentations, and events tailored to trade professionals.
- Lead the organization and upkeep of trade program resources, including sample libraries and product catalogs.
- Collaborate with the sales and marketing teams to develop strategies for increasing program engagement and retention.
- Monitor project timelines and follow up on outstanding orders or tasks to ensure timely execution.
- Build and maintain strong relationships with trade clients, fostering loyalty and repeat business.
Skills and Qualifications:
- Proven experience in a sales-oriented administrative or coordination role, preferably in a design or retail environment.
- High-level proficiency in Microsoft Office Suite, CRM software, and other business management tools.
- Exceptional organizational and multitasking skills with keen attention to detail.
- Strong verbal and written communication skills.
- A proactive mindset and the ability to work independently while maintaining a collaborative approach.
- Familiarity with interior design trends, materials, and furnishings is a plus.
Benefits:
- Work-Life Balance: Monday–Thursday, 9:30 AM–5:00 PM; Friday, 9:30 AM–3:00 PM. No nights or weekends.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Paid Time Off (PTO).
- Four weeks of vacation.
- Major holiday pay, including extended weekends.