Desk Clerk - Marlton Manor
: Job Details :

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Marlton Manor is a 151-unit, affordable community in San Francisco with apartment-homes and on-site services.

Schedule: Sat/Sun Graveyard 11pm-7am, Tuesday Swing 3pm-11pm

Pay: $22.00/hour

• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• Early close Fridays - 3 paid hours off early each Friday.
• Health, dental (adult and child orthodontia included), vision, and pet insurance.
• Employer paid life insurance.
• Quarterly bonus pay to on-site staff.
• 403b + match, paid volunteer time, and more.

Duties:

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications:

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

QualificationsSkillsRequiredCustomer Service

Some Knowledge

PreferredYardi

Novice

Microsoft Word

Novice

BehaviorsPreferredTeam Player

Team Player: Works well as a member of a group

MotivationsPreferred

Self-Starter: Inspired to perform without outside help

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