Overview:Illinois CancerCare is seeking Medical Office Assistant - Physician Desk, also known as Desk MOA , and Medical Services Coordinator to work full-time at the Peoria clinic. This position is responsible for assisting providers and nursing staff in clerical duties related to patient care. Responsibilities:
- Complete, process and verify for accuracy any forms, letters or other patient-initiated documents in accordance with established procedures. Create and send patient correspondence as needed including distribution of sympathy cards to patients as needed.
- Order, consent, track and scan results for Foundation Medicine & Molecular testing.
- Maintain files and records in a confidential manner and adhere to all HIPAA regulations.
- Answer telephones, receive and send faxes, record messages in the EMR and provide routine information to RN and providers as needed.
- Assist RN staff in addressing QCLs and gathering information as needed.
- Coordinate referrals with external facilities. (i.e. blood transfusions, hydrations, oxygen, hospice, home health, patient supplies and medical equipment) Scan, organize and provide paperwork for Medical Marijuana to providers.
- Assist in administrative functions as directed by RN or provider.
- Perform all other duties as
SPECIAL PHYSICAL REQUIREMENTS
- Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
- Requires sitting at desk for extensive periods of time.
- Occasionally lifts and carries items weighing up to 25 pounds.
- Requires working under stressful conditions or working irregular hours.
- Requires some exposure to communicable diseases or bodily fluids.
- Requires occasional bending, reaching, squatting, stooping.
SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS
- The employee has limited exposure to toxic substance and is expected to be familiar with the dangers and proper handling of such.
- The employee is exposed to communicable diseases and other conditions common to the clinical environment.
- Safety policies and good health practices are to be understood and observed.
- Work is performed in an office environment with frequent contact with staff and patients.
- Work may be repetitious, and in a high-stress environment.
- Contact may involve dealing with angry and/or upset people.
Qualifications: High School Diploma or GED three (3) years of experience in a clinical medical office Certified Medical Assistant CMA or Certified Nurse's Assistant CNA preferred.