Job Title: Deskside Support TechnicianJob ID: 24-04465Contract Duration: 3+ monthsJob Location:
Baltimore, MD
21230Position Type: Hourly contract (W2 only)Job description:
- Experience in desktop support is required.
- Must have experience installing, diagnosing, and servicing computers, printers, network devices, software, and low-end servers at customer sites or depots.
- MAC OS (Ventura, Monterey or Sonoma) and Windows 10/11 skills.
- Experience with Service Now and Office 365 is required.
- Customer Service experience is very important.
- Ensures client specific Service Level Agreements are met.
- Incident and request tickets are updated accordingly within the ticketing system.
- A/V experience would be a plus.
Contact details:Liza Marcus | Sunrise SystemsContact: 732.###.####Email: ...@sunrisesys.comURL: www.sunrisesys.com