Deskside Support Technician
: Job Details :

We are seeking resources for EUC Hands and Feet Support. Join a culture of continuous learning, where teamwork and collaboration thrive, excellence is celebrated, and diversity is valued and respected.Required Qualifications:· Bachelor's degree or foreign equivalent required from an accredited institution. We will also consider three years of progressive experience in the specialty instead of every year of education.· Min 2-3 years of experience in EUC Hands and Feet Support.· US citizens and Green Card holders authorized to work in the U.S. are encouraged to apply, we are unable to sponsor at this time.Required Skill:EUC H&F Concierge Engineer:· 2 years of experience in EUC H&F Support. (End User Compute – Deskside Support)· Support and troubleshooting of Windows 10 Operating system, Microsoft O365 applications· Good customer handling skills and prior experience in Concierge (VIP Users) support· Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)· Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.· SCCM client end installation & troubleshooting knowledge· Basic knowledge of Networking and Active Directory· Must have the right attitude and customer-centric approach· Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)100% onsite - Working from our client office- Burlington VT, US