Location: Nashville,TN, USA
BGSF is seeking a Desktop Deployment Technician.
Major Job Responsibilities:
• Installation of new workstations (hardware, operating systems, application software) following departmental standards.
• Researches and develops solutions to difficult issues.
• Utilizing Microsoft SCCM to install OS image and software.
• Document known issues and resolutions to be shared with internal team members.
• Review literature, consult with experts, and coordinate with vendors to identify appropriate hardware and/or software solutions
Required Knowledge/Skills/Abilities:
• 1-3 years' experience supporting Windows 10 operating systems.
• 1-3 years' experience supporting and configuring computer hardware/software.
• 1-3 years' experience working in a technical customer service environment.
• 1-3 years' experience working with a ticket tracking system (e.g. Microsoft SCSM, ServiceNow, Cherwell, etc.).
****Eligible for health benefits(including medical, vison, dental), STD, LTD, Life/AD&D, and 401(k). May be eligible for PTO and/ or holiday pay in accordance to client policies. Pay starting at $28/hr.