Desktop IT Support Specialist (FT)
: Job Details :


Desktop IT Support Specialist (FT)

Indeck Power Equipment Company

Location: Wheeling,IL, USA

Date: 2024-12-18T20:35:09Z

Job Description:

Reporting directly to the IT Director, the Desktop IT Support Specialist will be responsible for assisting users with any technology related issues via phone, email, and in-person.

Essential Duties and Responsibilities:

* Provide IT assistance for operating systems, software and various applications used internally

* Manage network security

* Set up, maintain and troubleshoot all computers, laptops, handhelds, printers, headsets, voicemail, etc for all end users

* Respond to internal requests for support via email and telephone

* Monitor and test network performance

* Assist in projects and implementations of IT software, infrastructure upgrades, migrations and enhancements

Required Experience/Skills

* Minimum of Associate's degree in related field required, Bachelor's degree preferred.

* (4) four years IT Help Desk experience.

* Strong knowledge of TCP/IP protocols and computer networking principles.

* Proficiency in MS 365 environment.

* Excellent communication skills, both verbal and written.

* Familiarity with network administration concepts, including Active Directory management.

* Ability to troubleshoot hardware and software issues related to operating systems.

Apply Now!

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