Location: all cities,NY, USA
Wipro
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Position : Field/Desktop Support Techs
Location : NY
FTE
Bachelors degree in Computer Science or similar field
Prior experience in desktop support or related field
In-depth knowledge of desktop hardware and software systems
Proficient in computer operating systems such as Mac, Linux, and Windows
Responsibilities:
Provide support for users of computers and software systems.
-Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
-Provide general training for relevant applications and hardware
-Responds to client inquiries
-Provides technical support to users
-Troubleshoots hardware and software issues
-Provides instructions or directly sets up desktop hardware
-Assists with installation of computer software and operating system updates
-Records logs of rendered support
Equal Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.