Desktop Support Analyst
: Job Details :


Desktop Support Analyst

Kelly Services

Location: Georgetown,TX, USA

Date: 2024-12-20T17:04:39Z

Job Description:
  • Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience.
  • 5+ years of field experience.
  • A+ Certification
  • 5+ years' experience working in a Help Desk or Desktop environment.
  • 5+ years' experience with setting up and troubleshooting Microsoft office suite products (Office 365/Office 2013).
  • 5+ years' troubleshooting Windows 8.1 and above operating systems.
  • Understanding of VPNs and Wi-Fi profiles is a plus.
  • Experience with Telecom/VOIP is a plus.
  • Microsoft Windows Image Deployment experience needed
  • PowerShell or other scripting experience a plus.
  • Experience using some type of Remote Desktop Support Tool.
  • Experience with a ticketing system.
  • Setup and troubleshoot network printers for end-users.
  • Ability to manage time effectively and complete required projects on time.
  • ITIL Certification is a plus.
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