TTI of USA
Location: Cranbury,NJ, USA
Date: 2024-12-11T08:38:38Z
Job Description:
Job Description:
- 80%: Imaging Windows
- 20%: Respond to Help Desk calls and tickets to resolve technical problems
- Follow documented procedures and records activities properly in the Help Desk service management system
- Prepare documentation for diagnosing and resolving new problems
- Assist in the preparation of new procedures
- Escalate significant incidents and provide periodic updates through resolution
- Update system access rights on internally and externally operated systems
- Support the setting up of access rights for new hires, transfers and returns from Leave of Absence.
- Disables access rights for terminations and people going on Leave of Absence
- Assist with replacing or repairing failed equipment from time to time
- Perform other duties which may be assigned from time to time
Required Qualifications:
- High School graduate or equivalent
- Extensive experience with Microsoft Office Suite
- Extensive experience with Microsoft Windows Operating Systems (Windows 10)
- Knowledge of Windows Active Directory
- Knowledge of Intune
Additional:
- Duration: 3-6 month contract opportunity
- Location: 100% onsite in East Windsor, NJ office
- Rate Range: $35-40/hr. W2 (based on experience)