Desktop Support Engineer
: Job Details :

Desktop Support EngineerFounded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development, and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!Lincoln IT has an immediate need for an individual with 3-5 years of IT-related experience. Experience in some networking is preferred but not required.Required SkillsSelf-starter who takes initiative every dayAbility to work without supervisionAbility to work in a fast-paced environmentExcellent written and verbal skillsFollow company guidelinesMust be detail-oriented and well-organizedExceptional at being a team playerA strong belief in ethical business principlesResponsibilities, Skills and Experience:Image and configure laptops and desktopsProficient in Windows and MAC devicesConfigure and deploy Apple iPads and iPhonesSetup video conferencing and whiteboard meetingsTroubleshoot Outlook, Active Directory, create new hires, terminationsInstall applications as requested by the businessInstall and configure VPN for home users' laptopsProficient in using ITSM tool and understanding SLAs depending on critical-low driven by the businessCollaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvementsOutstanding analytical, troubleshooting, and problem-solving abilitiesExcellent communication skills; interact with staff, management, and clients at all levelsProactive, organized, and well-trained professional, multi-tasked with solid work ethic and willingness to learnBenefitsLincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off, and an excellent work atmosphere.#J-18808-Ljbffr