Location: Philadelphia,PA, USA
A healthcare client in Philadelphia is seeking a Desktop Support Analyst. They will be providing primarily L2 deskside support to internal employees. They will be working on hardware and software issues, break/fix, imaging PCs and software deployments. They will also be responsible for repairing HP printers (Tear downs, replace fu , maintenance kits). There will be a second shift rotation every 6 months for 1 month (1:30-9:00PM from M-F) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience COVID Vaccinated Non-Tobacco User (includes Vaping) 5+ years Desktop Support Experience with hardware and software for Lenovo PC/Laptop Strong HP Printers break fix experience (Maintenance Kits, rollers, fuses) Windows 10, 11 and Office 365 Strong tier II troubleshooting experience Good Communication - verbal and written Nice to Have Skills & Experience Healthcare background (strong plus) Bachelor's Degree Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.