Duration: Long-term contract to hire opportunity
Location: Chicago, IL 60606
Pay: $20-22/hr – paid weekly on W2
Schedule:
- For the first 2 weeks: Number of hours each day will fluctuate, but need to be available to work between the hours of 8AM-8PM every day. You will have to work 14 days back to back due to the short duration of the project – so no time off will be approved during that time
- After first two weeks (11/10-11/23) will transition into a more standard Mon-Fri 8AM-5PM/9AM-6PM schedule
Position Overview:
- For the first 2-weeks of employment: you will help support a migration project providing onsite migration support, moving workstations, and following the manual on migrations and providing assistance to employees
- Resolve and respond to customer issues
- Effectively and efficiently apply predefined resolution frameworks, specialized IT system tools with the application of appropriate IT knowledge skills (e.g. troubleshooting) to resolve and respond to customer issues
- Responsible for the management of asset inventory in compliance with defined asset management processes
- Act as resolution point for complex business systems concern and issues
- Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools
- Participate in the evaluation, design, and implementation of new systems that increase productivity or enhance overall business operations
- Work with the Operational Analyst team to resolve and communicate resolutions to customer inquiries, escalating issues as needed
- Communicate frequently with Management, working to develop personal skills and abilities