Desktop Support Specialist
: Job Details :

Akkodis is seeking a (Desktop Support) for a (Contract) job with a client in (Billerica MA 01863 - Onsite). (This individual will provide computer support and basic troubleshooting of applications, hardware, network, and systems. Selected candidate will also provide technical end-user support, workstation setup and configuration, and routine tasks such as software/hardware installation and upgrades. In addition, will be responsible for resolving reported problems related to hardware, operating systems and configuration issues through troubleshooting and research in a timely manner.)

Rate Range: $25/hour to $30/hour; (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Qualifications Required

• A.S. in Information Technology or a related technology degree required; B.S. preferred. Years of experience may be substituted in lieu of a degree.
• 2+ years combined help desk, desktop, network, and systems/server support experience required.
• Must be able to work in a team environment and collaborate. Excellent interpersonal skills required.
• Proficient in Windows 10, Microsoft Office Suite, Active Directory, Azure AD troubleshooting skills.
• Must have attention to detail, time management skills, be organized, and the ability to multi-task under pressure.
• Excellent written and oral communication skills.
• Highly motivated with a positive, can-do attitude.
• Excellent customer interaction skills are required.
• Ability to be a self-starter and finisher, capable of working with minimum supervision.
• Must be able to lift desktops, laptops, monitors, printers and other IT related equipment weighing up to 25 lbs.
• Must be able to travel domestically on an as needed basis. Currently estimated at 10% -15% of the time.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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Best Regards,

Aryan Kumar Gaurav

Resource Development Manager

D: 610-###-####

E: ...@akkodisgroup.com