Desktop Support Technician - End User Computing - Day
: Job Details :

Completes software/hardware installs, upgrades, ad-hoc project activity, moves and roll outs, as requested, including patching and telephony responsibilities. Responds to, and resolves support calls relating to desktop software/hardware, installation and maintenance. Investigates faults relating to desktop applications and their configuration and identifies and implements appropriate solutions. Maintains all relevant procedures and documentation and proactively identifies recurring patterns and resolves, where possible, by implementing long-term corrective action. Duties and Responsibilities Completes software/hardware installs, upgrades, ad-hoc project activity, moves and roll outs, as requested, including patching and first-line telephony responsibilities. Responds to support calls concerning queries or issues regarding desktop software and hardware. Investigates faults relating to desktop applications and their configuration and identifies and implements appropriate solutions. Manag...Support Technician, Desktop Support, Technician, Support, IT, Technology, Healthcare