Program Manager - IT Job Description Location: 100% Remote Need candidates only from Texas, Atlanta, Kansas City, Pennsylvania, Florida, Virginia, Missouri Seeking a skilled and innovative IT Program Manager with expertise in Strategic Initiatives will play a pivotal role in leading key initiatives within the organization: the Quote Package Redesign, Producer Portal On-Demand Reporting, and Edge Enhancements. This role requires a seasoned professional with 5-7 years of experience in program management, particularly within the health insurance sector, and a strong background in IT project management and web application development. Key Responsibilities:
- Lead the end-to-end redesign of quote packages across all segments, collaborating with cross-functional teams to streamline and align the process with customer journey standards.
- Drive the design and development of a dynamic producer portal merged with insights reporting capabilities, enhancing the overall producer experience and automating the delivery of reports.
- Define project requirements, milestones, and deliverables for both initiatives, ensuring alignment with organizational goals and objectives.
- Manage project timelines, budgets, and resources effectively, monitoring progress and identifying potential risks or roadblocks.
- Strong communicator with keen ability to understand and portray complex technical principles and information across various groups in the organization. transparency and alignment with stakeholders across various business units.
- Provide leadership and guidance to project teams, fostering collaboration and accountability to achieve project objectives.
- Work closely with IT and business stakeholders to address technical requirements and ensure compliance with data privacy regulations and security best practices.
- Prepare regular reports and updates for senior management, highlighting key milestones, achievements, and challenges for both initiatives.
Qualifications:
- Bachelor's degree in computer science, information technology, or a related field.
- 5-7 years of experience in program management, IT project management, and web application development, preferably within the health insurance industry.
- Strong understanding of health insurance processes, regulations, and customer expectations.
- Proficiency in project management methodologies and tools.
- Excellent communication, leadership, and interpersonal skills.