Desktop Support Technician
: Job Details :

Immediate need for a talented Desktop Support Technician. This is a 12+months contract opportunity with long-term potential and is located in Niskayuna, NY (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-53406

Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Key skills; Troubleshooting, Installation, Configuration.
• Maintains, analyzes, and troubleshoots, computer systems (Windows 10 and MacOS), and computer peripherals on site and remotely.
• Mobile phone support (iPhone and Android).
• Documents, maintains, upgrades, or replaces software systems and hardware.
• Imaging, configuration, and wiping of computers.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Hands and feet assistance on network connection issues; tracking network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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