Company Description CTSI has been an employer of choice in West Texas, Permian Basin, Panhandle, and Big Country areas since 1985, and our Mission and Values say it all: Exceptional Quality, High Integrity, close relationships and understanding, personal growth and team spirit are among some of the reasons why our employees love working here! For Our Clients: At CTSI, our mission is to improve our clients' lives and business success by providing integrated solutions and professional services to meet their technological and organizational needs. We pride ourselves on providing quality IT solutions with a strong emphasis on customer service. For Our Employees: CTSI provides a quality of life which is second-to-none. Your hard work and input are valued through employee recognition, on-going professional development and honoring work/life balance. Due to growth, we have the following position available: Desktop Support TechnicianRequirements Job Description In this entry level position, you will be providing on-site hardware and software support to our clients, and assisting the help desk and other areas as needed in our busy MSP. Qualifications REQUIREMENTS:
- Bachelor's Degree in Applied Science or Computer Technology or combination of equivalent experience is required; Associate's Degree and equivalent work experience would be considered
- New College graduates welcome to apply!
- Working knowledge of hardware and software required; LAN experience preferred
- Desktop a/o previous help desk support preferred
- Certifications are a plus, but not necessary
- Use of MS Office in an office environment preferred
- Solid customer service skills
- Ability to read, write and speak English fluently
Work Environment Conditions: Inside & outside (office) Equipment Used: (Office equipment, software, etc.) Office equipment, computer, telephone Physical Requirements: Normal Office Medium work (lift 60 lbs.) The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment While performing the duties of this job, the employee is regularly required to talk and hear Ability to drive company owned or personal vehicle Payrate: Dependent on experience. Will range from approximately $35,000-$45,000/year Benefits CTSI offers a rich benefit package, including fully paid health, life, dental, and vision insurance for the employee, Flex Spend account, 401K matching, fitness reimbursement, PTO, paid holidays, personal financial training reimbursement, career development and so much more!