Location: Boston,MA, USA
Position Summary:
The Development Associate, Fundraising Volunteers, supports fundraising initiatives and volunteer fundraisers for Greater Boston Food Bank fundraising boards and committees such as the Board of Advisors, Women Fighting Hunger Committee, and other ad hoc fundraising groups. This role is essential in coordinating, supporting, and maximizing the efforts of volunteer fundraisers who are integral to achieving The Greater Boston Food Bank's (GBFB) revenue and engagement goals.
The Development Associate also engages directly with the Vice President of Philanthropic Partnerships and other members of the fundraising team to support the cultivation of the volunteers individually and collectively; maintain and track the recruitment of new volunteers; manage data support for volunteer fundraisers; and support overall Advancement efforts across business functions including Advancement Operations, Communications, Donor Relations, Marketing, and Special Events.
Essential Duties and Responsibilities:
Volunteer Fundraiser Management:
* Support the Executive Vice President in the recruitment, onboarding, and management of volunteer fundraisers for the Board of Advisors, Women Fighting Hunger Committee, and ad hoc fundraising groups.
* Coordinate the orientation, training, resources, and ongoing support to empower volunteers to meet fundraising goals.
* Track and report volunteer performance and fundraising progress, providing recognition and appreciation to foster continued engagement.
* In partnership with the Executive Leadership, Senior Leadership and frontline officers, identify and maintain a tracking system for the recruitment and selection of potential fundraising volunteers.
* Partner with Prospect Research Analyst to guide the preparation of briefing materials or biographical backgrounds that support volunteer engagement with fundraising prospects at events.
Meeting Coordination:
* In partnership with the Executive Vice President of Advancement, the Vice President of Philanthropic Partnerships, Board Governance (where necessary), and chairs of the fundraising volunteer groups, help develop and maintain meeting schedules and agendas.
* Support volunteer involvement in the logistics, planning, and execution of Special Events, including the Women Fighting Hunger Breakfast Series, WCVB Day of Giving, and Board of Advisors meetings.
* Support committees to expand engagement opportunities and year-round programming, including peer-to-peer fundraising initiatives.
Administrative Support:
* Provide administrative support to committees, including scheduling meetings; creating and distributing agendas; recording, editing and distributing minutes and action items; tracking and reporting on action items; maintaining lists of prospective donors; and providing resources to support solicitations.
* Oversee the preparation of donor outreach materials such as the case for support, event invitations, calling scripts, and impact reports.
* Enter notes and action reports of information sourced by volunteers while conducting fundraising activities. Participate in Advancement Operations data quality practices by submitting information updates.
Data Management & Reporting:
* Maintain accurate donor and volunteer records in Salesforce, ensuring data integrity and availability for campaigns, events, and reporting needs.
* Generate analytical reports to support volunteer fundraisers and the frontline fundraising team in prospect development and stewardship.
Donor Engagement:
* Assist with stewardship activities, including donor communication and acknowledgment, in collaboration with the Advancement Operations and/or Donor Relations teams.
* Respond to volunteer fundraiser and donor inquiries, providing a high level of customer service to strengthen relationships.
Skills and Qualifications:
* Bachelor's degree required. Graduate degree preferred.
* Two to three years of experience in fundraising or volunteer management
* Proficiency in CRM databases, Salesforce preferred.
* Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
* Strong organizational skills and ability to manage multiple priorities.
* Excellent oral and interpersonal communication skills.
* Ability to write persuasively and clearly
* Ability to engage with diverse stakeholders, including high-level donors and volunteers.
* Genuine appreciation of GBFB's mission and the ability to authentically communicate it.
Work Environment & Physical Demands:
* Ability to work in both an open office environment and remotely as needed.
* Some travel within Massachusetts required to attend events and meetings.