Development Associate, Transformational Giving
ABOUT THE FOUNDATION
The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.
MAIN FOCUS: Provide administrative support to the Vice President, Transformational Giving to assist her in maintaining a donor-centric, high-quality level of work. Work closely with the Transformational Giving team to provide general program support.
LOCATION: Palo Alto, CA (hybrid); the successful candidate for this role will be based in the Bay Area. This role requires attendance in the office a minimum of two to three days per week and as needed by donor activity.
WHAT YOU'LL DO...
The Transformational Giving team is a key revenue team at the Lucile Packard Foundation for Children's Health and targets the highest levels of philanthropic support. This nexus team is responsible for generating big ideas and gift opportunities that all of us across the Foundation can leverage. The team is also charged with growing our donor pipeline and collaborating on recruitment for our board and the hospital board.
The team partners closely with the Foundation's President/CEO, Board Relations office, and frequently interacts with the school of medicine and hospital leadership.
Reporting to the Project Manager, Transformational Giving, the Development Associate will work closely with the Vice President (VP), Transformational Giving, and help her to maintain a donor-centric, high-quality level of work. This requires the ability to prioritize and efficiently execute concurrent tasks and thrive in a fast-paced and engaging environment. The Development Associate will also provide general support to activities related to the Transformational Giving program.
YOU'LL BE RESPONSIBLE FOR...
Administrative Management (40%)
- Manage the VP's calendar, negotiate the needs of others requesting time with the Vice President, and resolve scheduling conflicts with limited or no consultation, preparing the Vice President for meetings, and preparing agendas and materials as needed.
- Coordinate in-person internal and external meetings and Hospital tours, setting agendas, booking conference rooms, arranging catering and travel arrangements, preparing and disseminating meeting materials, and providing AV support.
- Help plan and circulate agendas for team meetings, take notes, and track action items.
- Build a network of relevant contacts at the Children's Hospital and School of Medicine and stay informed of current university initiatives and activities.
- Help maintain processes for storing, tracking, and sharing information.
- Process expense reimbursements for the Vice President.
- Assist the Vice President with preparing gifts (cards, flowers, etc.) for donors.
- Support the portfolio of the Vice President through strategic development (donor related tasks, event mailing lists, etc.).
- Enter the Vice President's correspondence with donors and meeting summaries into the database.
- Help process and document donor gifts.
- Assist with donor and event briefings as needed.
- Help document and track board engagement activity.
- Coordinate mailings and pledge reminders to prospects and donors.
- Ensure strategic donor engagement by reviewing with the Vice President their donors listed to receive mailings and event invites.
- Retrieve and update information about and engagement with prospects and donors, request assignments, and generate reports. On a weekly basis, review proposal status and portfolio changes.
- As assigned, conduct research on prospects and donors, in coordination with the Prospect Research Team.
Event Support (10%)
- Work with the Transformational Giving team and Special Events team on tasks for donor events as needed.
- Coordinate and execute Transformational Giving donor events not supported by the Special Events team.
Special Projects (10%)
- Support donor-facing communications for VP.
- Recommend new approaches, procedures, and processes to effect continual improvements in efficiency of department and services performed.
- Support administrative and logistical team activity as needed.
YOU MUST HAVE...
- This role requires attendance in the office a minimum of two to three days per week and as needed by donor activity.
- Associate or Bachelor's Degree or equivalent work experience.
- 2+ years directly related work experience, including experience in the development industry and/or experience in a support role.
- Demonstrated ability with Microsoft Office suite, especially Outlook, Word and Excel or the ability to quickly learn the suite through courses and online videos.
- Knowledge of database systems, for example Raiser's Edge, Salesforce, or the ability to quickly grasp new computer databases.
IT'S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH...
Competencies the Development Associate, Transformational Giving must possess:
- Self-Starter with a Donor-Centric Mindset: Ability to exercise good judgment with a customer-service mindset and judgement to handle confidential and sensitive information with the utmost discretion.
- Growth Mindset: A growth-based mindset, openness to feedback, and desire to take leadership and growth opportunities for professional development.
- Efficiency, Organization, and Attention to Detail: Ability to work efficiently, multitask, prioritize quickly, meet deadlines, and achieve goals using an exceptional attention to details.
- Adaptability and Flexibility: Ability to work effectively in a fast-paced environment. Ability to take initiative, work independently in a team environment, and be adaptable in the face of changing priorities.
- Relationship Builder and Clear Communicator: Excellent interpersonal and communication skills and ability to interact with a wide range of people.
- Early adopter of tech; able to make recommendations and introduce new ideas.
- Sound judgment and the ability to exercise discretion with confidential information.
- A genuine interest in children's health, a strong desire to work in a development environment, and knowledge of the Development Life Cycle.
YOU'LL BE SUCCESSFUL IF YOU...
Working at the Foundation
- Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment)
- Annual bonus
- Retirement plan + employer match
- Premium Medical and Dental coverage
- Employer-paid life insurance
- Legal services plan
- 4-week paid maternity and paternity leave for new parents
- Stipend for home office and mobile phone
- If remote, frequent opportunities to visit our beautiful HQ in Palo Alto
The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.
Mission-first - We can never lose sight of why we exist and who we are here to serve.
Good of the whole - We share responsibility for overall results, think of what's best for the team and organization, and act as responsible stewards of resources.
Bold and bendy - We're unapologetically ambitious for our mission, creative, and take risks by trying new things.
Sweat the big stuff - We're clear on our priorities, calibrating effort and resources to audience and impact: the higher the return, the greater the investment.
Make it happen - We're focused on outcomes; only as much process as necessary to make good decisions and take action. Prepared with ideas and solutions for every challenge.
Community matters - We embrace diversity and practice inclusion.
Our Foundation embraces all individuals and celebrates the unique differences each of us bring to our team and community. Our approach to fostering diversity, equity, inclusion, and belonging is rooted in our cultural touchstones and inherent in our work to encourage every employee to bring their best, most authentic self to work and to provide each of them the opportunity to achieve their full potential.
We envision a world where race, gender, resources, and other factors do not serve as barriers to attaining optimal health. We recognize that this vision requires the commitment and actions of everyone.
To support this goal, we pledge to:
- Conduct ourselves in a manner that garners trust and respect from others.
- Foster a welcoming and supportive environment for our team members and community.
- Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other.
- Approach others with an open mind, compassionate heart, actively listening to their perspectives.
- Foster effective teamwork and encourage collaboration amongst our team and constituents.
The Lucile Packard Foundation for Children's Health is an Equal Opportunity Employer.
#LI-Hybrid
The pay range for this role is: 36.06 - 40.87 USD per hour (Palo Alto, CA)
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