Description
Home Search Jobs Job Description Device TesterContract: Mountain View, California, USSalary Range: 57.00 - 61.00 | Per HourJob Code: 356664End Date: 2025-01-08 Days Left: 3 days, 2 hours leftApply
- About the Role:
- The ideal candidate will have experience in logistics management, technical support, and people management.
- This role involves overseeing logistics operations, managing technical support services, and leading a team of specialists. Responsibilities:
- Leadership & People Management: Lead and mentor a team of logistics specialists and technical support personnel. Conduct performance evaluations, provide feedback, and identify training needs.
- Logistics Operations Management: Oversee the entire logistics process, from receiving and inventory management to distribution and returns. Develop strategies to optimize logistics efficiency and reduce costs.
- Technical Support Management: Ensure timely resolution of technical issues and user inquiries related to AR hardware and software. Develop support documentation and implement troubleshooting processes.
- Planning & Strategy: Develop long-term plans for logistics and technical support operations. Identify areas for improvement and contribute to budget planning.
- Communication & Reporting: Maintain strong communication with clients and internal stakeholders. Provide updates on team performance, project progress, and key metrics.
- Quality Assurance: Implement quality control measures to ensure accuracy and efficiency of operations. Monitor KPIs and drive continuous improvement initiatives.
- Education Qualification:
- Bachelor's degree in Logistics, Supply Chain Management, Information Technology, or related field.
- Required Skills:
- 5+ years of experience in logistics management, technical support, or related field.
- 2+ years of experience leading and managing teams.
- Experience in device testing and logistics management.
- Strong people management skills.
- Knowledge of AR/VR technology is a plus.
- Familiarity with project management and service management frameworks like ITIL.
- Pay range is between $57/hr to $61/hr.
Job Requirement - Device Testing
- Logistics management
- People management
- Technical support
Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Ankita Acharya
- ...@collabera.com
Apply Now