Job Description
- Performs patient registration duties at time of appointment:
- Greets patients and collects required demographic, insurance and referral information.
- Enters data into department computer system.
- Obtains appropriate signatures on medical, legal and financial forms.
- Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.
- Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
- Directs patients to appropriate areas following registration.
- Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.
- Performs various receptionist duties and maintains reception area.
- Responds to and resolves patient questions and issues, as needed. Informs management of complex registration issues, as needed.
- Collects and distributes needed information, records and reports, as required.
- Performs related duties as required
Job Responsibility Job Qualification
- High School Diploma or equivalent, required.
- Previous customer service experience, required.
- Working knowledge of computer applications, required.
- Data entry skills (80 keystrokes per minute), required.
- Medical terminology knowledge, preferred.
- Ability to communicate effectively.
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).The salary range for this position is $26.71-$28.95/hour Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.