Location: Houston,TX, USA
IDR is seeking a Digital Employee Experience (DEX) Specialist to join one of our top clients in Houston. This role is perfect for a tech-savvy professional with a strong background in Nexthink and a passion for enhancing the digital employee experience. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Digital Employee Experience (DEX) Specialist:
- Leverage Nexthink to monitor and analyze digital employee experience metrics
- Develop and execute NQL queries to gather, interpret, and report on data
- Create and manage dashboards to visualize and track key performance indicators (KPIs)
- Implement remote actions and manage alerts/diagnostics to proactively address potential issues
- Support and manage PC infrastructure, including Active Directory and network components
Required Skills for Digital Employee Experience (DEX) Specialist:
- Proven experience with Nexthink, including: NQL queries, dashboards, remote actions, alerts, and diagnostics
- Query optimization and database logic
- Proficiency in Nexthink integrations with tools like Splunk
- Intermediate to advanced PowerShell scripting capabilities
- Knowledge of PC infrastructure, Active Directory, and network systems
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row