Digital Operations Account Management Temp needed for a contract opportunity with Yoh's Entertainment client located in NYC. Job DetailsTitle: Digital Operations Account Management TempDuration: 6+ MonthsLocation: New York City 10010Schedule: Friday, Saturday, Sunday and Monday. (Monday is in the office)Hours: 30-39 hrs per week.Pay Rate: $37 per hour Max (DOE)Reporting to: Director, Digital Operations Position Overview
- Seeking a Digital Operations Account Management Temp to support its US Digital Operations group.
Responsibilities
- Assist with reviewing and clearing ownership conflicts and reference overlap queues.
- Assist with and respond to daily time-sensitive allowlisting, manual claiming, claim releasing and conflict requests
- Address inquiries from company Labels and Digital Partners including troubleshooting issues, monitoring product deliveries, etc.
- Assist with monitoring partner request forms and partner support inboxes
- Manage inbound emails for rights management concerns
- Complete time-sensitive data entry internally and in partner content management systems
- Complete partner monitoring including tracking catalog backfills/updates.
- Complete partner and label outreach/communications
- Monitor and action partner failure reports
- Run and analyze reports
- Provide general support of US and Account Management teams
Qualifications
- Ability to handle many complex and time-sensitive projects simultaneously
- Must work well under deadline pressure; detailed-oriented, adaptable and accepting of abrupt change and unforeseen challenges
- Ability to drive projects from initiation to completion independently
- Outstanding attention to detail
- Strong oral and written communications skills including the ability to communicate independently with external partners, senior management and company Music Labels
- Experience working with general index databases, advanced in Excel and Word
- Knowledge of internal systems a plus (e.g. GRAS, RPS, GLORES, AOMA, DRA, EOM, MMDS, and JIRA)
- Ideal candidate must have at least 2-4 years' experience in the digital (or physical) supply chain area
- College degree required
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit to contact us if you are an individual with a disability and require accommodation in the application process.For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.