Role: Digital Product Manager I
Rate: 52/hr
Long Term W2 Contract
Location: Hybrid in Austin, TX (78744)
Responsibilities:
- Provide both strategic and tactical subject matter expertise to our client regarding Planview PPM Pro.
- Work Collaboratively with Leadership in support of the use of PPM Pro and replacement of the software.
- Work cooperatively with ITD in providing support, determine the best use of the applications features, functionality in how ITD uses the application and ensure it meets the needs of ITD.
Minimum Required:
- 2 years experience in the of technical product support of software tool of Planview PPM Pro
- 2 years experience converting customer requests for product management.
- 2 years experience understanding and administrating system administration functions
- 2 years experience providing scripts and calculated fields
- 2 years experience in coaching or mentoring team member of PPM Pro
Preferred:
- 3 years experience in the technical product support of software tool in Planview PPM Pro.
- 3 years experience as technical support lead
- 3 years experience in the technical product support of software tool in Planview PPM Pro.
- 3 years experience as technical support lead