DIGITAL PROJECT MANAGER AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation, and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Edge,Harry Potter and the Cursed Child, The Metropolitan Museum of Art,&Juliet, New York Botanical Garden, YMCAs of Greater New York, and many others. Reporting to the Global Head of Product Design & UX, the Digital Project Manager is a full-time exempt position that is based in New York City. WHAT YOU'LL DO:
- Manage outstanding levels of communication and delivery to clients.
- Manage the timeline and projected scheduling of digital products and assets.
- Maintain understanding of existing and emerging processes within the digital design and development teams.
- Ensure work is delivered in a timely fashion and to previously agreed timelines.
- Work with all types of digital content and projects from technology to user experience, content strategy, mobile, marketing, display, and social.
- Manage resources across all accounts to focus on key areas to achieve desired results.
- Anticipate potential workflow issues and recommend and implement solutions.
- Anticipate peak periods in workflow and identify specific additional resource required on digital projects to manage workload and maintain an excellent service.
- Effectively lead workflow across multiple digital engagements, keeping tasks and timelines on course and projects on budget.
- Retain business and attractnew clients.
- Identify new initiatives and process improvements that increase efficiencies and the quality of work in the digital team and help implement them.
- Create and manage budgets on all accounts.
- Update digital production accounts, raising PO's and billing.
- Negotiate fees with freelancers and outsourcing suppliers; ensure invoices are processed promptly.
- Liaising with CRM & SEO Managers in our London office
- Perform other duties as assigned.
WHO WE'RE LOOKING FOR:
- 1 - 4 years Digital Producer/Project Management experience (ideally servicing the entertainment industry).
- Understanding of Digital Design and Development techniques and processes.
- A dynamic and responsive person who is proactive, works autonomously, and possesses strong problem-solving skills.
- Meticulous attention to detail.
- Excellent verbal and written communication skills.
- Knowledge of best UX/UI, SEO practices.
- Basic knowledge of email marketing best practices, knowledge of MailChimp andpotentially Sales Force and other tools, some familiarity with MJML newsletterdevelopment.
- Familiarity with project management software (Asana preferred).
- WordPress, Drupal, Silver Stripe, Wix, Square Space and other CMS management, analyticsand ideally understanding of basic coding (optional) and web best practices.
- Basic understanding of React and Server management such as AWS would also be a plus.
- Ability to collaborate with a team and delegate effectively.
- Ability to use reporting tools such as Google Analytics.
- Proven experience of responding quickly and directly to clients.
- Able to manage multiple high-level client relationships.
PACKAGE & PERKS
- A competitive salary between $65,000- $75,000, commensurate withexperience
- 100% employer-paid healthcare for employees
- 100% employer-paid dental care for employees
- Hybrid position: minimum three days per week in office
- WFA for set weeks during the year
- Training and Development fund per employee
- Paid parental leave to a maximum of 12 paid weeks
- Student loan repayment assistance(or tuition assistance) withyears of service
- Paid sabbatical with years of service
A Note on Diversity and Inclusion At AKA, we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We're passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative, and helps us better understand the needs of the audiences we target with our campaigns. AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations. Sound like a good fit? We'd love to hear from you! Please apply through our website. No phone calls or walk-ins, please.