Digital Workplace solutions Specialist
: Job Details :

Digital Workplace solutions SpecialistImmediate opening - Direct Client - Onsite Position - OhioResponsibilities:● Business Analysis :○ Conduct thorough assessments to understand current challenges, business users requirements and business continuity risk.○ Document current state processes and identify areas for improvement using Microsoft 365 or Google Workspace tools.○ Partner with internal and external stakeholders to define future state solutions that optimize workflows and user experience.○ Develop user stories, user acceptance criteria, and detailed project plans.○ Facilitate innovation and introduction of new technologies through proof of concepts and evaluation framework.● Project Management :○ Develop and manage project timelines, budgets, and resources.○ Drive project execution from inception to delivery, ensuring adherence to scope and deadlines.○ Develop cost estimates, benefits, IRR, and manage detailed project financials.○ Manage project risks and dependencies effectively.○ Facilitate clear communication between stakeholders throughout the project lifecycle.○ Track project progress and report on key metrics.○ Develop presentations on business impact, business case, status updates etc.● Expertise:○ Possess a strong understanding of the Microsoft 365 suite, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power Apps Platform (optional, but a plus), intune, Entra, Azure AD, Security Suite, and related services.○ Assessment of current IT infrastructure and readiness for migration.○ Planning and strategy development for M365 migration.○ Data migration from existing systems to M365.○ Configuration, setup, and implementation of M365 services, including Exchange Online, SharePoint Online,Teams, Intune, Defender for email, and other relevant applications.○ Implementation of Office 365 application suite.○ Organizational Change Management to facilitate user adaptation to ensure project success.○ Proper security and governance best practices.○ Post-migration support and maintenance.● Communication & Collaboration○ Collaborate effectively with internal teams, and vendors.○ Clearly communicate technical concepts to both technical and non-technical audiences.○ Develop and deliver impactful training materials for end-users.Qualifications:● Bachelor's degree in Information Technology, Business Administration, or related field.● Minimum 8+ years of experience in Microsoft 365 implementation and administration.● Proven experience in Business Analysis and Project Management methodologies.● Experience with user acceptance testing (UAT) is a plus.● Ability to work individually in a self-directed manner and as part of a team and to make sound judgments without on-site supervision, as necessary