Dining Ambassador - Transition Care Center
: Job Details :

DINING AMBASSADORJoin us in Caring for the Most Important People on Earth.St. Ann's Community has built a reputation for providing Rochester's most exceptional care for seniors. If you have a heart for doing the same, we'd like to learn more about you.Day Shift 20 hours a week which includes every other weekend and holiday.ESSENTIAL JOB FUNCTIONS:* Gathers and transports menu items in food trucks to assigned rehabilitation floor. Ensure all record keeping is maintained. Returns trucks to Food Services.* Assembles and portions beverage/food items for the meal service, such as milk, juice, milk shakes, etc.* Sets up steam table with menu items in preparation for meal service* Prepares short order cook items such as grilled cheese, deli sandwiches, etc. from assigned kitchens, as indicated by patient request.* Serves hot and cold food items according to diet order for 12 patients from the unit kitchen. Ensures the general appearance and food presentation to patients and any other customer of Dining and Nutritional Services* During the meal service, is responsible for ensuring the handling of foods is done in a sanitary and safe manner.* Returns all beverage/food items to their proper storage area at the end of meal service labeled and dated per documented department/organizational guidelines* Records and documents food temperatures and cooler/freezer temperatures* Serve meals to patients seated in unit dining room as applicable* Pre-set room service trays for delivery by unit staff* Performs other duties as assigned* Returns soiled hotel pans, oversized pots, etc. to main kitchen pot wash area to be cleaned* Ensures all cleaning products are stored / rotated in kitchens.* Cleaning of dishware, glassware, beverage pots, and silverware into floor dish machine* Places dishware, glassware and silverware items into appropriate storage areas* Follows standard procedure in preparing the dish machine and soak sinks for the washing period* Sweeps and mops kitchen floor.* Records and documents dish machine temperatures per regulatory guidelines* Cleans kitchen and dining area after each meal service and responsible for the overall sanitation of assigned kitchens* Must be knowledgeable in handling recyclable and non-recyclable and waste disposal, correct use of cleaning products, and correct handling procedures of dishware, glassware, to reduce excessive breakage* Performs other duties as assigned* Responsible for the preparation, proper handling and delivering of welcome gift baskets to assigned rehab floors* Delivers and maintains perishable and non-perishable floor stock of two unit kitchens according to determined par* Ensures all perishable food items are labeled and dated to assure freshness of product per department guidelines* Responsible for following FIFO method when stocking* Maintains inventory of meal service needs such as silverware, serving utensils, dishware, etc. of assigned kitchens* Performs other duties as assigned* Reports to work in clean uniform, clean and proper shoes, hair net and nametag to meet Department Dress Code/Standards* Meets Quality Assurance standards and attends mandatory In-service-Training* Follows good safety, infection control and fire safety practices* Responsible for reporting the malfunction of equipment* Performs other duties as assigned* Adheres to established H.A.C.C.P. guidelinesREQUIREMENTS* High school diploma or general education degree (GED); minimum two years of relatedexperience.* Must have previous customer service experience and excellent interpersonal skills.* Prefer Serv Safe certified candidate.PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee will be required to stand in place for hour and a half during tray line. Employee will be required to stand in place for over and hour during Family style dining the employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly push loaded food carts a distance of 300 to 400 feet and lift and/or move awkward objects up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be exposed to indoor temperature fluctuations.SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.RESPONSIBILITY FOR OTHERS: Employee has no responsibility for others.SAFETY RESPONSIBILITIES:The employee is required to ensure personal safety, monitor work environment and make necessary improvements whileensuring the safety of others to include, adhering to regulations set by OSHA, DOH, and facility regulations, to include fire protection/prevention, smoking regulations, infection control, etc. Tasks involved in this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals. Daily cleans and sanitizes work area and maintains cleaning schedule. Correctly operates, sanitizes and reports equipment malfunctions. Must wear assigned safety gloves and responsible for sanitation of safety gloves. Daily reports to work in clean uniform, clean and proper shoes and hair net covering all hair.Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Company as the needs of the Company and requirements of the job change.