Location: Weston,MA, USA
Dinig Room Server
Summary: The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The Dining Room Server is responsible for assisting in the set-up, service, and cleaning of the dining room (s) and in ensuring the dining experience is enjoyable, timely, and engaging for residents and guests.
Essential Functions:
* Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
* Assures that residents are comfortable, engaged, and catered to in the dining room (s).
* Performs all assignments prior to the dining room (s) opening.
* Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.
* Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
* Assures snack area (s) are properly stocked and kept tidy and clean.
* Assists in keeping dining room (s) clean and properly arranged for residents.
* Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.
* Engages with tours and the sales team to offer the best possible first impression.
* Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
* Complete monthly in-service education hours as required by state specific regulations and company policies.
* Performs other tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.
Compliance & Safety
* Follows emergency procedures and seeks immediate assistance when needed.
* Understands safety practices and procedures associated with the kitchen and dining room (s).
* Understands community fire plan and evacuation procedures.
* Ensures the dining room (s) is free of potential safety hazards.
Education/Experience/Licensure/Certification
* High school diploma or equivalent.
* Experience and passion in working with seniors.
* Experience working in assisted living or another long term care setting preferred.