Job DescriptionJob DescriptionDescription:
In the role of Dining Server, you will be responsible for preparing the dining room for table service, soliciting meal/beverage orders, and serving residents and guests with the goal of providing an exceptional dining experience for all patrons served at Academy Mapleton Hill (AMH).
Benefits (Note: some benefits require full-time status)
- Employee Health Insurance
- Dental and Vision Insurance
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Holiday Pay
- Paid Time Off
- 401(k) Matching
- Discretionary Annual Bonus
Responsibilities
- Learn and continue the process of acquiring more knowledge about the food menus, our beverage program, and standards of service
- Set up and break down the dining room, beverage station, and server stations before and after each meal- this will include preparing product, cleaning, and restocking for the next service
- Interact with residents in a friendly and respectful manner, learning their individual needs and preferences- constantly building toward idealized anticipatory service
- Work special events separate from the days' meals potentially including concerts, social hours, lectures, and other opportunities
- Communicate in real time with manager/s about any issues with a coworker, resident, guest, or other manager
- Protect residents' rights, records, and privacy as required by federal, state, and local regulations
- Practice AMH's Service Standards in all work situations
- Maintain appropriate levels of confidentiality when handling sensitive employee, resident, and Academy Boulder matters
- Be organized and efficient in managing workload
Qualifications
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Proficient with basic computer technology
- Honesty, integrity, sense of humor, and pleasant demeanor – ability to stay calm under pressure
- Empathy toward the elderly and to geriatric issues and challenges
Education and Experience
- Restaurant / hospitality experience
- Food and beverage knowledge
Requirements: