Role Summary
Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
General Responsibilities
Read, understand and comply with all parts of the Team Member Handbook.Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).Clean glass windows.Clean bathrooms.Sweep trash.Appropriately handle all customer issues and play a positive role in customer recovery.Show up on time, have a great attitude and work hard for your entire shift.Constantly improve yourself by finding ways to do your work better and faster.Proactively pursue the certification process and look for opportunities to be cross-trained.Be responsible to fill your shift if you are not able to work.Ensure your appearance is in compliance with the Handbook.Be a team player.Display good stewardship and a sense of ownership for the business.Refill drinks.Track waste and store according to procedure.Refill supplies, such as toilet paper and paper towels.Ensure the dining room is clean.Requirements
Available to work a minimum of # hours per week.Understand the expectation of Chick-fil-A customer service standards and operational excellence.Skills
Outgoing and fun.Great attitude.Hard working.Dependable.Honest.Demonstrate leadership attributes.Team player.Positive attitude & role model.Responsive to team's needs.Takes initiative.Works to serve others.Motivated to grow and learn.Great verbal communicator.Outgoing, friendly, and patient.Desire for ongoing training/education.Detailed & keenly observant.Passion for procedural discipline.Able to lift 40 - 60 pounds on a consistent basis.#J-18808-Ljbffr