DIRECT Liaison
POSITION OVERVIEW
The Diversion Hub is a comprehensive, one-stop network dedicated to assisting justice-involved individuals in Oklahoma City by harnessing the power of multiple support agencies through combined and synchronized services. Our goal is to provide life-stabilizing resources while empowering individuals to reduce their encounters with the criminal legal system through enhanced support services, including case management, data integration, and coordinated communication under one roof. The Diversion Referral and Connection Team (DIRECT) surveys incarcerated individuals within the Oklahoma County Detention Center and connects them to programs to get them out of custody. The goal is early identification of those who qualify for bond and diversion programs therefore significantly reducing the average amount of time an individual will spend in the custody of the Oklahoma County Detention Center. The DIRECT program has staff embedded in both the jail and the courthouse, focusing on surveying and coordinating the referrals and release of individuals. The DIRECT Liaison is embedded within the Oklahoma County courthouse and will conduct DIRECT surveys to coordinate releases.
RESPONSIBILITIES
The DIRECT Liaison will focus on supporting the execution of the Diversion Hub's programs and mission. The responsibilities of this role include:
- Demonstrating the values expected within the program and promoting the mission of the organization.
- Completing CLEET training and all other training and certifications to be deputized by the Oklahoma County Detention Center and fulfilling all obligations to uphold a valid certification.
- Working within the Oklahoma County Detention Center to identify and assess individuals who may be eligible for pre-trial release programs and/or diversion programs.
- Collaborating consistently with Diversion Hub staff, law enforcement, court system stakeholders, and the jail administration at the Oklahoma County Detention Center.
- Operating strictly within the rules and regulations provided by the Oklahoma County Detention Center to maintain in good standing with privileged position.
- Keeping an up to date understanding of relevant programs and processes, such as all Diversion Hub programs, pre-trial bond programs, diversion programs, and treatment court programs.
- Supporting access to individuals to increase effectiveness of re-entry discharge planning.
- Providing access to individuals being detained who need the appropriate assessments and/or screening for community-based programming.
- Serving as liaison between Diversion Hub, law enforcement, and court system stakeholders.
- Maintaining quality communication channels with community partners and diversion programs.
- Supports community providers in facilitating transportation of individuals to a diversion and/or pre-trial release program.
- Managing the Diversion Hub survey completed by individuals brought into jail to assist with appropriate releases and/or diversion programming.
- Collaborating with partners and various stakeholders to address ways to better support individuals being detained in custody.
- Attending all training necessary to fulfill job as determined by both Diversion Hub, but also the Oklahoma County Detention Facility.
- Participates in community events related to criminal justice reform.
EDUCATION AND EXPERIENCE
- 3+ years of experience in social work, communication, criminal justice, political science, or similar human service area.
ADDITIONAL JOB REQUIREMENTS
- Clearance of Oklahoma County Detention Center background check.
- CLEET certification or willingness to complete certification.
- Must have own transportation to work site, valid driver's license, and insurance on motor vehicle in accordance with state law and agency requirements.
- Ability to work a rotating schedule when needed to accommodate the jail's needs and diversion programs.
QUALIFICATIONS OF THE IDEAL CANDIDATE
- A strong working knowledge of the criminal legal system.
- Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.
- Familiarity with the Oklahoma Supreme Court Network (OSCN), and determining arrest, charges, and convictions of individuals.
- Demonstrate excellent oral and written communication skills.
- Be able to interact with people of diverse cultural and socioeconomic backgrounds in a manner that demonstrates sensitivity toward cultural differences and respect for everyone.
- Possess maturity and judgment consistent with the high level of responsibility.
- Demonstrate capacity for teaching adults and older adults.
- Experience working with clients experiencing acute mental health.
- Experience working with clients living with substance use disorders.
- Experience working with clients experiencing homelessness.
- Demonstrate flexibility in position requirements.
- A proven track record developing community partnerships and building effective collaborations.
- Proven ability to meet multiple deadlines and balance numerous projects while maintaining a perspective on long-term goals.
- Independence and self-confidence to act decisively and, at the same time, an ability to receive, integrate and translate others' ideas and suggestions.
- A hard working, positive, mission-driven and extroverted work style.
- A welcome attitude to constructive criticism of their work.
- Analytical skills, quantitative and qualitative.
COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS
Intermediate computer, mobile device, and internet skills with knowledge of software programs including but not limited to:
- Windows and Microsoft Office Products
- Cloud-based File Sharing such as Google Drive and SharePoint
- Adobe Products
- Client Databases
PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to sit over long periods of time and be able to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl climb stairs, lift and or move items of up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must have excellent command of English language and grammar, both verbal and written. Must be able to manually operate and use a computer. Must be able to clearly hear and understand telephone conversations.
EQUAL OPPORTUNITY PROVIDER
The Diversion Hub has a policy to provide equal employment opportunities to all qualified persons without regard to race, creed, religion, sex, sexual orientation, age, national origin, physical or mental disabilities, marital status or any other status or characteristic protected under federal, state or local law.