Location: Fort Smith,AR, USA
Primary Duties and Responsibilities
* Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
* Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
* Help customer achieve agreed-upon goals to improve quality of life and integration into the community
* Provide written daily updates of each shift's activities using an online platform
* Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
* Perform other duties as assigned
Key Competencies
* Quality decision making
* Effective communication
* Superior problem solving
* Interpersonal effectiveness
* Receptive to feedback
* Positive work ethic
* Instills trust
* Administrative effectiveness
General Requirements for All ICM Employees
* Understands and endorses ICM's mission and vision
* Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
* Understands and complies with all HIPAA regulations
* Maintains a clean and orderly work environment
* Must have a high school diploma or equivalent (some positions require additional education)
* Maintains prompt and regular attendance
Work Schedule