Location: New York,NY, USA
OverviewHow you move is why we re here. Now more than ever.Get back to what you need and love to do.The possibilities are endless...Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.If this describes you then let s talk!HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.DirectorAccounts Receivable ManagementFull-TimeOverview:The Director of A/R Management is responsible for the day-to-day and strategic management of the Physician Central Billing Office s accounts receivable and be a primary contact between the physician billing office, provider relations, IT, and performance and optimization teams. This individual will be responsible for building and maintaining collaborative and productive relationships within the organization, managing A/R managers and representatives in a hierarchical manner, identifying, and supporting operational performance improvement initiatives related to revenue enhancement and providing direction and oversight of processes impacting cash collections. This position would be recognized as Director-level role in scope and the individual would be a key member of the internal Professional Central Billing Office leadership team.Duties and Responsibilities (% of Time Spent)Leadership (45%)Creates a culture of excellence in accounts receivable follow-up efforts guided by best practices, industry standards, and timely and relevant insights based on trendsPrepare annual statement of goals and objectives for the team, including the method for measuring/tracking success of those goals and approach to execution, and lead efforts that drive expected performanceManages A/R and leads the team towards achieving A/R and cash goals. Encourages A/R management team to set team goals and distribute work to subordinates in advance of completion datesProvides timely feedback to management and staff; encourages independent thinking among team membersFollow up on routine daily, weekly, and monthly responsibilities of managers including assistance with identifying larger trends negatively impacting departmental performance and create action plans to remediate emerging issuesEstablish oneself as the lead on all PCBO follow up initiatives including integrating with other PCBO and external teamsManage relationships with various PCBO vendor partners including validating monthly invoices, coordinating meetings to troubleshoot issues, and ensuring policies and procedures are being followed to maximize collectionCommunication (35%)Develop and cultivate collaborative and productive working relationships with other revenue cycle leadersInteract with stakeholders across the organization, including Patient Access, Information Technology (IT), Physician Hospital Organization (PHO) and Hospital and International BillingLead key revenue cycle communication forums to better understand trends and advise on action plans, including metric meetings, denial prevention task force and leadership huddlesSupport and implement department-specific or system-wide improvement efforts to increase revenue capture and decrease revenue leakage across the revenue cycleUse existing and not-yet-built tools to forecast revenue issues and develop action plans and communications in advanceData Analytics (15%)In collaboration with provider relations, continuously work to optimize revenue cycle metric scorecards and reporting through automation and inclusion of new, more impactful metricsPull, organize and analyze data out of Epic to supplement metric scorecards to help identify performance improvement opportunitiesPerform ad hoc analyses to identify opportunity areas within each provider s revenue cycle operationLead root cause analysis and escalation efforts inside and outside of the organization to benefit physician cash collections.Training (5%)Identify training opportunities for front office staff or providers through metric researchEscalate training opportunities to appropriate stakeholders as needed, if outside of core responsibilities (e.g., provider education)Train accounts receivable staff on follow-up actions to take in accordance with established and to-be-created protocolsQualificationsEducation RequirementBachelors Degree from an accredited university is required, Master s Degree highly desirable.Experience RequirementMinimum of 7 years experience in ambulatory practice management, revenue cycle management, or healthcare consulting. Experience with professional billing for surgical providers strongly preferred and orthopedic surgery experience is highly desirable. Familiarity with insurance payor behaviors and reimbursement policies are required.Skills RequirementAbility to inspire confidence in executive leadershipWillingness, ability and eagerness to train and mentor A/R managers and staffAbility to develop, organize, and present analytical data, statistical reports in various formatsExcellent verbal and written communication skills and exhibit outstanding listening capabilityCapability of distilling complex billing situations into actionable follow-upDemonstrated ability to work productively, independently, and collaboratively in a team environment requiring quick turnaround and quality output while juggling multiple competing prioritiesStrong financial acumen within professional billingProven knowledge and experience in understanding healthcare industry technology, regulatory laws and regulationsSubject matter expertise in the following healthcare functions: scheduling, registration, authorization/referral management, charge entry, coding, billing, credentialing, reimbursement and information systemsAbility to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.Unquestionable personal integrity that exudes professional credibility andEpic Professional Billing modules and reporting (Hyperspace, Cubes, Caboodle, Tableau) experience preferredOther Requirements#LI-TA1#LI -OnsitePay Range - MinimumUSD $170,000.00/Yr.Pay Range - MaximumUSD $200,000.00/Yr.Posted Date1 month ago(5/21/2024 2:55 PM)Job ID2024-19463LocationUS-NY-New YorkCategoryPhysician Office - All OpeningsEmp StatusRegular Full-TimeHours per Week35ShiftDays