DIRECTOR - ASSISTANT
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DescriptionYou Lead the Way. We ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Corporate Affairs & Communications:The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications, Corporate Sustainability (CS), Community Impact and Environmental, Social and Governance (ESG) initiatives.Job DescriptionThe Head of Corporate Communications is looking for a Director Assistant, Corporate Communications who will support the SVP and her leadership team. This individual will be the SVP s key partner in ensuring the broader team s ability to achieve success both strategically and tactically. This role will also be tasked with representing the strategic and tactical plans for the organization in senior executive briefings, town halls, team communications and decision forums. The leader in this role will be responsible for setting the scorecard and metrics for the broader organization as well as the roadmap for the teams future. The Director will work closely with key business partners across CA&C and enterprise functions. In addition to these core responsibilities, the Director will have the opportunity to lead special projects that drive the organization forward. The successful candidate will report to the SVP of Corporate Communications and interact closely with her team leaders.The ideal candidate must be a responsible, professional, creative and flexible individual, who is comfortable handling a wide range of tasks and able to work confidently under pressure in a team setting. Having the ability to build strong relationships, manage and operate in a dynamic environment, be resourceful and great attention to detail is critical.Day-to-day responsibilities will include, but are not limited to: Corporate Communications Team Strategy:o Support the SVP with strategy development, internal and external communications and presentation materials, data and systems, tools and execution.o Serve as strategic support for the SVP, translating priorities into action and working closely with key business unit partners to achieve objectives.o Responsible for the overall efficiency and management of the SVP s executive office.o Own key programs, processes, and tracking (e.g., budget oversight, operational excellence and compliance, measurement tracking, performance metrics)o Lead team s engagement and organizational management, including team building activities, talent assessments, year-end process, liaising with the Colleague Strategic Partners (CSP).o Build both relationships and partnerships across the team and the enterprise. Communications, Process management and Engagement:o Build clear, effective and persuasive decks and content to support internal/external meetings and executive-level presentations.o Develop effective data management tools and systems to ensure the accurate collection and validation of data.o Monitor a central calendar of key milestones and activities across Corporate Communications, including key press moments and reporting dates/deadlines.Required Qualifications Excellent writing skill, Powerpoint deck building, and presentation skills. Proven track record to organize, plan and manage multiple priorities while working flexibly in a fast-paced, dynamic environment; must work well under pressure without losing composure and professionalism. Strong attention to detail with emphasis on strong communication, accuracy, quality, good governance, timeliness, follow-through and operate with the appropriate sense of urgency in executing. Self-starter and motivated, proactive team player with strong initiative and sense of integrity to handle critical issues and maintain discretion. Demonstrated strategic thinking and analytical experience with the ability to synthesize large amounts of data and draw key conclusions. Ability to provide strong decision support and lead through influence with a collaborative mindset and the ability to drive results in a matrixed environment with a wide range of internal and external stakeholders. Strong project management and organizational skills to manage multiple complex projects simultaneously. Excellent verbal/ written communication and interpersonal skills Advanced Microsoft Office skills, in particular PowerPoint and Excel and a demonstrated ability to learn new technologies / systems as necessary.QualificationsSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Job Field: CommunicationsSchedule: Full-time