Director, Career Services
: Job Details :

Director, Career Services, LargoThe Director, Career Services, under the direction of the Chief Program Officer, is responsible for providing leadership and direction to WIOA, Adult and Dislocated worker programs, and state and local workforce programs ensuring efficient delivery of services and the achievement of program performance goals. The Director, Career Services will work with partner organizations to achieve program goals and objectives while increasing the number of customers served with quality services. The Director, Career Services is responsible for the overall operation of adult workforce programs, including the programmatic and financial components, and coordination of activities, and generally for assuring that all grant requirements are met promptly.Reporting, Working Relationships, & Classification:The Director, Career Services reports to the Chief Program Officer and supervises the Manager, Career Services and other Career Services staff. The Director, Career Services manages the operations of the Career Services Department and works closely with all Career Services staff.Essential Responsibilities:Staff ManagementManages and supervises the personnel assigned to the Career Services Department.Provides guidance and training for staff development and improved performance.Evaluates staff performance and provides guidance for correcting staff deficiencies.Facilitates regular strategic staff meetings.Conducts weekly one on one meetings with the Manager, Career Services.Outreach & CollaborationsDevelops strategies to promote positive public relations by establishing good rapport and collaborative efforts with community-based organizations, workforce development organizations, business associations, labor organizations, social service agencies, etc.Ensures that the Career Services' staff are attending various job fairs, trade shows, business functions, after-hours business affairs, networking events, community events, etc.Represents Employ Prince George's and the Prince George's County American Job Center Community Network at events outside of traditional business hours and functions.Develops customized workforce development programs with strategic partners.Consistently seeks local and regional partnerships to secure additional resources and services to address the workforce, economic, and skills gaps within Prince George's County.Departmental PerformanceUtilizes labor market information and economic data to design workforce development programs that will meet the needs of area businesses.Develops, implements, and evaluates strategies to ensure that the Career Services Department meets or exceeds programmatic goals.Maintains fiscal integrity of all grant programs.Partners with the Ready-To-Work program and Business Services Department to rapidly match entry-level and middle-skilled job seekers with relevant career opportunities.ReportingOn-time submission of weekly, monthly, and quarterly reports.Maintains programmatic impact reports and ensures data is inputted into the appropriate databases.Expectations of EPG Directors:Collaborate with C-level executives and peers to develop Corporate and/or Department strategies for improving programmatic outcomes, increasing departmental capacity, generating revenue, etc.Work with the Division Chief to set departmental objectives and performance targets, and independently lead development and implementation of plans to achieve them.Define the specific content of and delivery methods for internal and/or external programs within the Division's portfolio, involving department managers and others as appropriate.Lead and/or participate as a subject matter expert in establishment of cross-departmental workflows, communication mechanisms, etc. to facilitate integrated service delivery.Identify, evaluate, propose, and/or build out new programs to benefit EPG and/or its stakeholders, both independently and in collaboration with other members of the leadership team.Locate, assess, and recommend funding opportunities (e.g., grants, sponsors, donors), and pursue them independently or in cooperation with others on EPG's leadership team.Effectively lead direct reports by providing performance objectives, professional development, guidance, and oversight, and drawing on their experiences and expertise to help create and improve Division programs.Find and engage in opportunities to promote EPG's services to potential customers, funders, etc., through speaking engagements, community events, regular interactions, etc.Employ excellent professional judgment in independent decisions and actions as well as other activities, ensuring they are fact-based, logic-driven, and results-oriented.Core Competencies:Domain Knowledge—Broad understanding of the workforce development field, its associated regulations, trends, etc., and detailed knowledge of assigned programs and customer needs.Strategic Thinking—Ability to see beyond tactical management issues to identify enterprise-, portfolio-level opportunities with the potential to advance the EPG's mission.Problem Solving—Ability to critically evaluate needs and/or problems, envision solutions, and identify, analyze, and choose from among alternative courses of action.Innovation and Risk-taking—Ability and willingness to think creatively within and beyond current programs and practices to advance EPG's mission, and to promote, defend, and act on new ideas.Program Management—Ability to manage multiple grants and programs, including budgets, activities, etc., to achieve a set of comprehensive, defined outcomes.Project Management—Ability to conceptualize projects, develop work breakdown structures and schedules, manage resources, monitor progress and risks, and adapt to issues and changes.People Management—Ability to effectively manage subordinate managers, cross-functional teams, etc. to operate and continuously improve programs, pursue new initiatives, etc.Relationship Building—Ability to develop and maintain positive and productive internal and external relationships that facilitate advancement of the organization's mission and goals.Collaboration—Willingness and ability to adopt a “one team” culture, working together with others within EPG to solve problems, pursue opportunities, etc.Independence—Willingness and ability to work with minimal direction and oversight, recognize and address problems, and employ good judgment on involving others or escalate concerns.Professional Judgment—Ability to weigh the benefits, implications, and risks of multiple options, and make decisions that reflect the best interests of EPG and its clients.About Employ Prince George's, Inc.We are the bridge between job seekers looking to begin or change careers, and businesses looking for skilled workers to maintain competitiveness in a changing labor market. Our mission is to contribute to the economic vitality of Prince George's County by providing a demand-driven system that delivers qualified workers to businesses and provides job seekers with opportunities for careers in high-demand/high-growth industries.EPG is part of Maryland Jobs Now (MJN), a network of high-performing, results-oriented workforce organizations that invest in employment and training strategies, services and initiatives, affording Marylanders good-paying jobs in a thriving economy.We Value:Commitment to excellenceResponsiveness to customer needsIntegrityMutual respectInnovation/CreativityAbout EPG's Career Services TeamThe Career Services team is characterized by the high quality of employment and training services they provide to Prince George's County residents who are seeking employment. Our team is part of the American Job Center Community Network and facilitates career development and the meaningful employment of our customers through career assessment, coaching, training, job clubs and case management services. These services prepare our customers to obtain and retain in-demand jobs at a competitive rate of pay. Led by the Director of Career Services, the team consists of Managers, Coordinators, Career Consultants and Program Assistants. The Career Services team works symbiotically with the Business Services, and Education Training and Assessments Departments to prepare and place persons in employment.Working with UsWe are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture.To encourage work/life balance, we offer flexible work options. Our salaries are competitive, and our benefits are excellent. We offer paid vacation, sick, personal, and volunteer time. We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide funds for professional training and development.Working conditions are typical of an office setting.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.#J-18808-Ljbffr