Location: Canton,MA, USA
**Director Consulting Services Healthcare Payer**
**Category:** Leadership and Management Roles
**Main location:** United States, Massachusetts, Canton
**Position ID:** J1024-2279
**Employment Type:** Full Time
**Position Description:**
Are you ready to lead a dynamic portfolio of engagements for a key client? This is an exciting opportunity to take on a senior management role with a strong emphasis on business development and the delivery of top-notch consulting, products, and services. You will manage a sub-P&L, foster client relationships, and guide team members, all while driving profitable growth year over year. Our comprehensive services cater to leading organizations worldwide.
We are seeking a candidate with deep expertise in the Healthcare industry, particularly in IT and related delivery capabilities. You will bring innovative solutions and thought leadership to our clients, thrive in collaborative environments, and be highly motivated to deliver exceptional services that ensure client satisfaction.
As the Delivery and Client Services (DCS) leader, you will oversee a team of senior consultants and consultants within your delivery organization. You will spearhead strategic pursuits, lead proposal development, and deliver compelling presentations to create business solutions that align with client growth requirements and market-driven enhancements. Your team will be responsible for winning competitive proposals and successfully executing assignments, projects, and large delivery programs, coordinating with both local and global delivery centers.
Leverage your experience and creativity to design, propose, and implement solutions for complex client challenges in advanced business and technology environments.
This role can be performed in a hybrid model with weekly travel to Canton, MA.
**Your future duties and responsibilities:**
Client Relationship Management: Build and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
Service Delivery Accountability: Oversee the delivery of services to clients, ensuring high standards and client satisfaction.
Opportunity Development: Identify and develop new business opportunities within existing and new accounts.
Proposal Leadership: Lead the creation of proposals and continuously evolve our solution offerings.
Team Leadership: Provide guidance and leadership to a team of professionals, including direct reports and global delivery teams.
Engagement Success: Ensure the success of client engagements through effective use of global delivery and vendor partners.
Client Satisfaction: Partner with account management teams to manage and enhance client satisfaction.
Best Practices Application: Implement best practices in delivery and customer management, including succession planning, performance reviews, and financial management.Strategic Contribution: Contribute to business strategy and budget planning.
Profitability Management: Oversee the profitability of engagements and manage P&L responsibilities.
Contract Negotiations: Handle contract negotiations with clients.
Operational Management: Manage the operational aspects of client engagements.
**Required qualifications to be successful in this role:**
Proven experience in client relationship management and service delivery.
Strong leadership skills with experience managing teams.
Excellent communication and negotiation skills.
Ability to develop and implement business strategies.
Financial acumen with experience managing P&L.
Familiarity with global delivery models and vendor management.
Minimum of 5 years leading medium to large teams of IT professionals.
At least 10 years of experience in defining, selling, and delivering business and IT solutions.
5+ years of Healthcare Payer business experience.
Proven experience managing a P&L within a consulting organization or a significant management role within a practice.
Demonstrated ability to create and implement growth strategies in a consulting services environment.
Experience in business development, including strategic sales planning.
Solid understanding of budgets, forecasting, planning, P&L management, complex pricing models, and contracts management.
Proven ability to build and maintain relationships with C-level client executives, aiming to become their trusted advisor.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
A keen, flexible, and solution-oriented intellect.
Superior conceptual thinking, analytical, and problem-solving skills.
Deep expertise in the Healthcare industry, particularly in IT and related delivery capabilities.
Ability to bring innovative solutions and thought leadership to clients.
Experience in leading strategic pursuits, proposal development, and delivering compelling presentations.
Bachelors degree required. Masters degree is a plus.
Ability to travel as required.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $134,400- $235,200.
Benefits
CGIs benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
**Skills:**
+ Business Development
+ Health Care Payers
+ Leadership
**What you can expect from us:**
**Together, as owners, lets turn meaningful insights into action.**
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at ...@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.