Director Human Resources Site Operations
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Build Your Career with AshleyGrow your career on a team that strives to enhance the employee experience at all levels. By joining our team, you'll be a part of a caring community that provides great benefits and resources to our employees, all while thriving in a dynamic environment.Director, Human Resources Site Operations - Onsite: Saltillo/Verona, MSWho Are We?At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.Ready to grow? You've come to the right place. Ashley Furniture has a Growth Mindset , and once you join our team, you'll learn from the best in the businessWhat Will You Do?The Director of Human Resources strategically partners with business leaders to ensure Human Resources services effectively align with and support strategies to meet constantly changing business needs. The Director of Human Resources position is responsible for establishing best practices; creating policies and procedures; determining key indicators of success, as well as working within limits of a pre-determined budget to acquire, allocate and manage resources in a manner that is fiscally responsible and mitigates risk to the Company. The Director of Human Resources is responsible for invoking a positive work culture through imparting vision, empowerment and program development. This position is responsible for personnel administration matters that encompass talent acquisition, performance evaluation, disciplinary action, staffing levels, succession planning, and professional development. The Director of Human Resources is accountable for effective and efficient use of business resources that will assist the Company in attaining key business outcomes related to revenue growth, quality and profitability.Primary Responsibilities* Partner with executive and senior leadership throughout the organization to design and implement HR operational strategy that supports the organizational business needs and goals. Determine best practices to support organizational direction.* Direct supervision of 3-5 employees; indirectly supporting over 2000 employees.* Develop policies and procedures consistent with organizational values & goals to ensure delivery of high quality HR processes.* Collaborate with cross-functional departments to recommend and implement methods for integration of HR services with organizational initiatives. Design programs and policies to cultivate a strong customer service culture in the HR organization; oversee customer service objectives and outcomes.* Evaluate potential issues or service needs and determine or recommend operational strategic response.* Research, analyze and make recommendations for HR technology solutions and oversee implementation. Conduct and oversee the employee feedback meetings and participate in management updates. Assist with making changes that improve the working environment and overall employee relations. Maintain employee feedback documents and ensure goals and objectives are met.* Conduct and oversee corrective actions, investigations, terminations, training, recruitment activities and participation in employee benefit rollout, administrative duties, etc., as needed.* Maintain human resource information system records and compiles reports form the database. Assist in the evaluation of reports, decisions and results of department in relation to established goals.* Evaluate all proposed business plans and build business cases for HR projects and initiatives to ensure all HR initiatives have return on investment (ROI) that adds to organizational value.* Establish programs, policies and procedures to support the organizational culture. Drive alignment and buy-in at all levels and business units across the organization. Serve as a change agent for the organization to ensure successful implementation.* Negotiate with internal and external stakeholders including vendors, staff and leaders.* Collaborate with HR customers to design creative and long-term business solutions using HR expertise and perspective; align solutions (interventions) with business strategy and advocate for solution implementation; offer business solutions in a proactive manner* Coordinate and manage the work of employees by directing members of the team to meet the area's goals. Audit regularly to ensure standard operating procedures are being adhered to.* Audit, maintain, and ensure employee time-keeping and absentee records.* Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.* Manage resources to optimize equipment, facilities, employees, methods and materials.* Demonstrate the Company's Core and Growth Values in the performance of all job functions.Job Qualifications* 10 years of Human Resource experience in compensation, employee relations, talent acquisition & development, performance management and/or strategic planning, Required* Bachelor Degree in Human Resources, Business Administration, or related field, or equivalent work experience, Required* PHR/SPHR and/or SHRM-CP/SHRM-SP, Preferred* Advanced knowledge of state and federal employment laws, safety, practices and procedures, employee relations principles and recruiting methods* Excellent verbal and written communication skills* Excellent interpersonal skills, time management and organizational skills* Work independently as well as in a team environment* Document management system* Analytical and problem solving skills. Strong attention to detail* Maintain confidentiality* Working knowledge of Continuous Improvement* Handle multiple projects simultaneously within established time constraints* Proficient computer skills, including experience with Microsoft Office Suite, internet* Perform under strong demands in a fast-paced environment* Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect* Display empathy, understanding and patience with employees and external customers* Respond professionally in situations with difficult employee/vendor/customer issues or inquiriesApply today to find your home at Ashley!Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, Paid Vacation. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.Our Core Values:*

Honesty & Integrity* Passion, Drive, Discipline* Continuous Improvement/Operational Excellence* Dirty Fingernail* Growth FocusedTo learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility company values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit and business need.