Location: Sandy,UT, USA
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express National Bank (AENB) is American Express' chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express' business, currently representing more than 50 percent of the company's Card Member Spending, nearly 90 percent of its lending, and more than 60 percent of its revenues.
The Director, Issues Management will drive the issues management process, including triage and execution, across the 1LoD for complex cross-LOB risk and regulatory initiatives. This role is essential in ensuring effective issue resolution and embedding accountability throughout the enterprise.
Responsibilities Include:
Desired Qualifications:
Qualifications
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
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