Director, IT
: Job Details :

Integration meets innovation

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

If you are passionate about solving integration challenges and believe that integration should be easy and simple for both technical and business users, then this is the role for you!

We are looking for an experienced, hands-on, technical leader to lead our IT organization, spearheading our technology strategy and infrastructure support, supporting our company goals of revenue growth, compliance, and scalability. This highly cross-functional role will manage our IT resources as well as drive key strategic initiatives that impact the entire company and make our employees more productive and efficient. This pivotal role demands an innovative leader with a deep understanding of IT systems, a knack for strategic planning, and a passion for driving digital transformation.

The IT department at Celigo is a small but highly efficient team, and we pride ourselves in being able to wear many hats across infrastructure, tooling, security, and supporting the company and employees. We strive to be a data-driven organization and we work hard to make sure every project we do is cost-efficient, measurable, and impactful.

What would you do, if hired?

• Develop, advocate, and execute a comprehensive roadmap to enhance Celigo's IT infrastructure, security protocols, and internal processes.
• Oversee the network, systems, security, and help desk teams to ensure they achieve their goals, providing mentorship, strategic direction and vision, and support.
• Implement and manage robust security measures to protect Celigo's data and systems from internal and external threats.
• Ensure the efficient operation and maintenance of internal IT infrastructure, including servers, networks, and workstations; ensure seamless collaboration across the company in a cost-effective manner.
• Streamline and enhance help desk operations to provide exceptional support to all internal users, resolving issues promptly and effectively.
• Collaborate with department leaders to identify and address coverage gaps, inefficiencies, and pain points within and across departments.
• Devise and execute on a strategy around internal information management that is logical, centralized, and easy to search and maintain.
• Collaborate with HR teams to streamline management of internal user processes, especially automations and controls around user onboarding, off-boarding, and application access.
• Analyze and utilize metrics to drive continuous improvement in IT processes, infrastructure, and service delivery.
• Lead complex technical projects from initiation to completion, ensuring feasibility, detailed planning, effective implementation, and seamless integration.
• Maintain and strengthen relationships with third-party vendors, managing RFI/RFP processes, bake-offs, and contract negotiations.
• Manage the IT budget, ensuring it aligns with the department's objectives and growth.

Who are we looking for?

• 8+ years of experience driving cross-functional IT projects for late-stage technology startups.
• 5+ years of experience leading IT organizations with diverse skill sets across infrastructure and technical support.
• Domain knowledge and expertise of multiple disciplines including IT systems, DNS, DMARC, networking, security, and compliance.
• Experience implementing and maintaining Help Desk ITSM (Jira).
• Experience managing platform MDM solutions, Jamf and Intune.
• Experience with SaaS file systems (Google Docs, Microsoft OneDrive).
• Expertise in project management tools.
• Experience with integration of information systems, iPaaS solutions a plus.
• Experience in vendor management and contract negotiations.
• Experience monitoring project financials.
• Experience with working with IAM tools, including SSO and MFA.
• Excellent verbal and written communication skills to both technical and non-technical audiences.
• Experience working with a globally distributed workforce.

Because of the nature of this role, you would be expected to come into Headquarters 1-3 days/week.

Celigo reasonably expects to pay a base salary between $175,000.00 - $185,000.00 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.

Why Celigo

• Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2024 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI.
• Competitive compensation
• High-growth, collaborative, and inclusive work environment
• Generous benefits package, including parental leave
• Monthly tech stipend
• Recognition opportunities

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics) military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.